Upwork for Clients

Terrible confusing ui. Messaging app is the worst. So unreliable and data not in sync

Completely un-useable

Just by tapping on the top middle title multiple times opened up the debug menu. Too easily accessible pls fix.

Message is always stuck. Whats wrong with this - coming from a freelancing app

Not stable, always got disconnected, messages can’t be sent out, not able to receive messages even if you see it in the push notifications, etc... can be worse?

The worst ever- I paid $800 for work and when the person uploaded the work, I couldn’t even access it because Upwork keeps redirecting me to freelance app instead, no way around it. I tried literally everything and can’t even reach a support representative except the stupid chatbot, even their phone number keeps telling you to go the chatbot. Please tell me what was the point of paying $800 for work if I can’t access it and what’s the point of support if there’s no human to help you!!!! Upwork please help the heck out because I’m going to lose my mind. And don’t tell me I’m doing something wrong because I’ve read several other people had this Robles, including freelancers who lost work because their account kept getting redirected to client and no one could help them fix it. This is utterly unacceptable.

This lady I hired and did nothing and she was a marketer and I am frustrated with Upwork now because I expected that if you hire from this app it will help but this is a trash app man! Upwork is an absolute abomination of a platform. The user interface is archaic and frustrating, filled with bugs that never seem to get fixed. Job postings are often low-quality and offer laughably low pay, making it nearly impossible for serious professionals to earn a decent living. The bidding system is utterly broken, reducing talented freelancers to groveling for scraps by constantly underbidding each other. Customer support is a joke—unresponsive, unhelpful, and utterly indifferent to the problems users face. They take a significant cut from freelancers' earnings, which is outrageous given the subpar service they provide. The platform is saturated with unqualified freelancers, making it a herculean task to find legitimate, high-paying work. Upwork does nothing to ensure quality or fairness, leaving both freelancers and clients dissatisfied and frustrated. In summary, Upwork is a complete and utter failure, failing to support its users in any meaningful way. It is a colossal waste of time, money, and effort. Avoid it at all costs if you value your sanity and professionalism.

They were a pleasure to work with. Would highly recommend them.

I’ve used Upwork for 3 projects. The messaging feature on the app is useless bc the cursor jumps around. On the app and website, you can’t copy/paste excerpts from messages. It’s all or nothing per message, which is silly. In terms of talent, never use “manual hours” as there is little-to-no evidence of work performed and you still get charged. I was charged 4 hours for a contractor to “find keywords”? Yeah right. But Upwork still yanked those funds out of escrow. Only 1/3 of contractors work w integrity It’s a mixed bag out there… ALWAYS use flat rate pay to avoid being ripped off.

What a pleasure to work with! Easy, well spoken, knowledgable and fixed the problem immediately. Will work with him again and highly recommended!