USPS Mobile®

There should be a contact number or a hotline to reach you in case there is a delay or some problem

This is the worst delivery experience i’ve ever had!! i had made an order on the 8th of july and till now i didn’t recieve it despite paying for the order and the delivery in advance!!!

My only issue with this app is it shows mail that’s coming that day that doesn’t come for days afterwards. Also I had a package that said delivered to my address that I never received nor did I order so it wasn’t even my package which is weird. I would love this feature if it worked better.

Doesn’t allow for easy access. Inaccurate information almost half the time.

This is so convenient when you are moving

I mostly love the mail images

Dear Post, I hope this message finds you well. I wanted to share a suggestion that could greatly benefit both your business and your customers. As you may know, the United States is one of only three countries still using the imperial system, and it’s likely that soon there will be only two. Adopting the metric system would not only align your operations with global standards, but it would also make it easier for your international customers, as well as those within the USA, to understand and interact with your offerings. To illustrate the importance of this, I recently visited a post office and requested a box measuring 75 x 75 x 75 centimeters. The staff member assisting me was unfamiliar with centimeters and insisted on using feet and inches. Thankfully, another customer was able to help me via her phone. This experience highlighted the need for greater familiarity with the metric system, as it is the standard worldwide. Thank you for taking the time to consider this suggestion. I believe it could add significant value to your business. Wishing you a wonderful day/evening ahead. Best regards, Robert Mc Mullen

Springtown post office is by far the most incompetent post office. I have ever had the displeasure of having to work with.

My package was out for delivery on July 29 the same day the mail man decided send it back. No reason was ever given. On July 30 I call the post office ( Roy Royal) someone answered the phone first time and said she would call me back and never did. Sho I called again the very same day someone took the time to go and get the package and it was delivered the same day. I think it’s personal because my package was sent back because the mail person said there was a dog and that was a lie and I complained. I’ve had conversations with some of them previously and they are very rude and disrespectful. If I could give lower than 1 star. I would

USPS can be really petty and disrespectful when they want to be. They think they are really above the law and so even customer service is always so moody, disgruntled and have such a bad attitude towards a customer. Their tracking service is regularly “not working properly” including via this app. And mail is regularly delayed and often times lost. The drives just drop or throw packages and don’t bother to follow and precautions or consideration.