Utkarsh Mobile

Needs to improve the performance

Sim verification is not working in iPhone

The app experience in ios is very frustrating. I have been trying to login to my account. But the sms verification never seems to go through. The sms is sent from my phone however the response timeouts after a while.

I don’t understand why you don’t have online ASBA facility!!! Generally, SFBs are looking for more funds and functionality of online IPOs via ASBA is one of the great ways to bring in more and more money inside the bank! Why you still don’t develop this functionality? I have to move out money outside USFB to invest in IPOs. Also, please help me understand why the fund transfer limits are different in both Phone banking and Net banking???? How does it affect security???? No other bank does this, are you the only smartest bank in the world trying to become more secure just with this meaningless system???

So the eSIM bug is now fixed, but we still need a face unlock feature for the app. Logging in using otp’s everytime is very 2012, its good secondary features to have but not primary.

The team has done pathetic work in terms of gaining trust of ios users. App doesn’t work for eSIM cards, it says it cannot detect the sim card and app exits. Even their customer care is pathetic in terms of creating a ticket and resolving it. Please refrain this service if you are not already trapped.

😊 i am iphone user and using e sim in it and when i open utkarsh mobile it shows error that We can’t able to detect valid sim card, I am current account holder and opened account with 50k.

Why

Unable to use

I have an Airtel esim so this app is not working for me. Its throws an error that sim is not detected. Please provide bug fix for this.