Valu

First of all i would lime to say that i have been using valu for over a year now and clearly they only care for the company and not the consumer what so ever! They blocked my account for no reason and only demands to pay-up the monthly dues and not to make any further purchases after granting them 7%+ intrest rate for over a year now. They did not inform me that they will do so and their customer service agent simply told me if you don't like it just leave us. And now they are avoiding me completly over all their contacts. So simply i have filed a report for the consumer protection agency in Egypt and i will be hearing from them soon. Have a nice time toying with your customers around more.

This app takes up to 40% interest I wouldn’t recommend using it, your almost paying 1.5x the thing you bought

Beware of using Sh2lbaz, it’s a scam. They don’t transfer the amount and you pay them as dues without getting them refunded.

With every update the app becomes even worse it’s super slow and takes a loooooonggg time to load and sometimes the loading just fails which is frustrating when I’m trying to pay my due This recent update is by far the worst the app pretty much doesn’t load

Why doesn’t it open even if it needs updating app like this should open at anytime I need it .. it doesn’t wanna open it asks for the update and it doesn’t want to be downloaded at the same time I tried different wifi and mobile data it keeps loading with no update and the app is closed for me like this

Bad Choice + No Option to Remove your Account

Not honest

Too many questions ( personal questions ) when all you need is the card number .

The concept of the app is amazing and has made many breakthroughs over the past few years in Egypt; however, the App needs a lot of improvements. Firstly, it is extremely slow and crashes plenty of time. Secondly, it’s not very user friendly and tough to mitigate around the App. Thirdly, there should be more security assurances of the user’s info as some info required to provide is private and crucial. Lastly, I high suggest to develop an auto calculator tab where user’s can plan their installments accordingly from the grand total of purchases.

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