Connect with the City of Vancouver anywhere, any time!
Van311 lets you request a service, get emergency updates, or get quick access to our online services.
Using this official City of Vancouver app, you can report City maintenance issues, such as potholes, graffiti, or burnt out street lights. It will geo-locate your location and give you the option to add a picture to help describe the issue.
Have questions, a problem, or feedback? Reach out to us at van311.ca/contact-us.
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Van311 Häufige Fragen
Ist Van311 kostenlos?
Ja, Van311 ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
Ist Van311 seriös?
⚠️ Die Van311-App hat schlechte Bewertungen und negatives Feedback. Die Nutzer scheinen mit der Leistung oder den Funktionen unzufrieden zu sein.
Danke für die Stimme
Wie viel kostet Van311?
Van311 ist kostenlos.
Wie hoch ist der Umsatz von Van311?
Um geschätzte Einnahmen der Van311-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.
Benutzerbewertung
2.1 von 5
42 Bewertungen in Kanada
5 star
9
4 star
0
3 star
1
2 star
8
1 star
24
Bewertungsverlauf
Van311 Bewertungen
Disappointing - Can I report this trash app to 311
Bring back the vanconnect app - I had been using vanconnect since it was released in like 2015. This new app and design is TERRIBLE. It is not intuitive, and you cannot find where to report what you want to report becoming more of a deterrent to active reporting than an encouragement (is that what the city wants?!) The app developers need to go back to basics and ditch this app - BRING BACK VANCONNECT - there was nothing wrong with it and you could use it easily. I still can’t believe they released this version!
Useless app in HTML with bad UX
Completely useless app, difficult to read, navigate and find basic information. Not sure why this exists in 2024.
World best place with world worst city stuff
World best place with world worst city stuff. I wander how much they spend to create this trash.
It doesn’t work at all
I’ve made an account but now I can’t log in at all via app OR website. It claims “incorrect log in and password” every time. Even after resetting my password. I’m not illiterate, I know my log in.
Your app stinks just like your city
There’s been no response or months on any incident reporting. Nor was the issue ever corrected
Garbage. But the crappy garbage collection in Vancouver
Freezes, location sucks, can’t report anything.
Maybe you should take that 300L salary for parks manager off LinkedIn and pay some devs
Terrible
Why log in? The app will require you to re-enter your name, email and tel all over again after you’ve entered your request. Make sure you have EVERYTHING ready because if you go away and return to the app, even immediately, all of your input will be lost. Very amateur and unnecessarily complex app. Maybe its design is intended to prevent citizens from reporting anything to spare overpaid City employees from having to do any work?
Basically unusable
This app is so slow you can walk the dog, brew a pot of coffee and drink it before it loads a page. Useless.
Slowest App
The city and the entire development team that built this app should be embarrassed by how slow this app is. So much loading bar! I want to rate the app higher for its practicality, but OMG so slow.
Gewinnen Sie wertvolle Einblicke in die Leistung von Van311 mit unserer Analytik. Melden Sie sich jetzt an, um Zugriff auf Downloads, Einnahmen und mehr zu erhalten.
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