Voalte Me

The app keeps telling me to enable background app refresh and when I click it and go to settings, it is already on and grayed out so I can’t do anything with it anyway.

Have not used extensively but am going to delete. I have notifications turned off on my phone to save battery life. This app CONSTANTLY SEVERAL TIMES A DAY sends a notification to please activate background notifications. I do not want to and need a way to turn off this notification. For an app that I only want to turn on notifications when I am on call I am constantly interrupted with this notification. Please fix!!

Pros. HIPA compliant (so I’m told), enables personal cell phone (IOS, Android) to interface with my hospital’s Voalte network while on and off the campus. Cons. (1) Often does not load and gives the “pinwheel of death” ever stuck in autoconfigure mode at start up; (2) extremely clunky requiring multiple keystrokes for basic functions or have to start over (e.g., midway through a text and want to add a user … nope, gotta start over and first select “group”); (3) no way to add users in a group text as a “cc” or “bc” such that is is unclear who is the intended action person and others simply being copied; (4) cannot copy text from Voalte into mobile phone notes (eg, person Voalte texts say their mobile number, cannot copy paste, instead must manually transcribe … silly); (5) Voalte will not indicate when recipients of a group text has read the text requiring unnecessary follow up to ensure the recipients are aware of the text; (6) there’s a lot more but you get the idea - the developer lacks competition to ensure a better product so this is what we are stuck with.

Somehow they managed to make the pager, ear piercing beeping followed by display of a 9 digit phone number, pleasantly nostalgic. Do you remember when technologic progress was a positive thing (eg horse/buggy to EV?) Voalte is what would result from if the devil invented a messaging system by committee with Mephistopheles. Most of my colleagues avoid it. This is the worst of all worlds

Horrible app, consistently will not deliver messages that are marked as sent

I keep receiving empty notifications every couple seconds it’s unusable.

Alerts me. Open app, wait 4 seconds for message to appear. Fix lag please! Also random reconnect pauses and mismatched message counter. Last please bring Apple Watch function so we can see messages without a phone.

Our anesthesia providers must consistently select a dozen locations from a long list every time they sign into Voalte. We’ve had many instances of communication breakdown because a user hasn’t “signed on correctly”. Why not allow users to create sign-in profiles that save roles, locations, rooms, and teams and allow users to modify as needed? Having multiple saved profiles to choose between would be especially helpful for us.

So glitchy, the connection constantly drops, PLEASE CHANGE THE CARE WEB NOISE. It’s terrifying. We should be able to like messages please

Wish I could see message previews like on Voalte One (pink app), please include Apple Watch support so I can reply to messages—especially in Isolation rooms where I can't open my phone!