VyStar Mobile

Loathe entirely

Don’t waste your time downloading the app. It never works

I love this app! I do all of my banking. My schedule doesn’t allow me to usually get to the credit Union when it’s open. Always has updated balances and transactions .

Means better before

Every week, especially when it gets close to deposits being made the app freezes and I have to try repeatedly to see my balance. It’s not my internet connection, all other apps work fine, + there are never any issues with my Navy Federal App. Spend less on LED lights for the building downtown and fix the app. It’s been subpar ever since the new app rolled out. This has been going on for 6+ months so obviously VyStar does not take this seriously.

I tried to give this app the benefit of the doubt as a loyal customer of over 40 years. (I got an account as a kid and have stayed every since) but this app is AWFUL. Please go back to your old one. It never wants to load anything and if it does it takes forever. Most of the time it says low connections and bumps me out. Meanwhile I’m running any other app or steaming with no issues or interruptions. And it happens on both WiFi and cellular. It also never seems to follow any type of pattern when showing transactions. Sometimes it will show pendings other times nothing. It’s clunky and slow. Between this and some other interactions of other VyStar departments, I’m starting to think seriously about moving to a new credit union. I’ve made this complaint already the last time it wasn’t showing my transactions accurately and I never heard a response. So unless your reaction here is to actually work on fixing the issues- please don’t respond.

The app use to be wonderful but now it’s awful it’s slow it doesn’t ever work honestly the inconsistency makes me want to change banks since whenever I’m not at home and on wifi even then I can never access my account.

This is got to be the worst banking app I have ever seen takes 10 minutes to load and half the functions work the new updates terrible

This app is very, very glitchy! Worst app I ever used!

poor