WaterLink Solutions Home

Before the last update, I use the photo to scan my test strips and it worked great! Now every time I go to scan the photo it just sits there and spins and tells me “ image is currently being processed”. Never returns any results.

I can’t even get the app to work. Downloaded it on my iPhone and then I go to set up a password and it keeps telling it is already being used. Tried 18 times with 18 different passwords with the same result. This is a garbage app for sure.

The WaterLink Solutions App interface works well with my ColorQ test kit, but it would be much more useful if I could adjust the parameter ranges in the App to those recommended by MasterSpas for my swim spa and hot tub. That would make the correction recommendations more accurate to my specific needs. When I wrote LaMotte they replied “The WaterLink Solutions Home app is designed as a simple, easy to use program for the average homeowner and does not offer much customization or alteration to the prebuilt profiles. LaMotte also offers WaterLink Solutions Pro which is designed for pool professionals and users who require more customization to the profiles. The base subscription is free for WaterLink Solutions Pro.” As a homeowner, if you give me the ability to customize my chemicals in the App I should also be able to customize the parameter ranges. Having incorrect parameter ranges gives me erroneous correction recommendations because it calculates based on the incorrect ranges. This should be a simple update and I shouldn’t have to switch to the Pro version of the App to get this minimal level of functionality.

Although it took two passes thru the process, once over the short learning curve I learn everything I need about my pool water.

I have entered my information and I never receive the email to verify my account. I have asked it to resend multiple times and have looked in junk mail but nothing.

We use this together as a family testing water, and everyone knows how to use it. Highly recommend.

Love this app

Love the simplicity. Took me 30 minutes to get my wife up to speed and she isn’t technical at all. I’m out of town all the time for work so she is the maintenance tech. We love it!

I upgrade from colorq to colorq2x because the blind tooth reporting and data collection sounded awesome. To date (numerous tries) I have never completed a test. Every time the phone goes to sleep , a record is missed, something goes wrong. The whole thing is kind of flakey (both the color q and the software and together they are a bit of a fail.

I just purchased the ColorQ 2X and downloaded the app. I am a new user and trying to create an account is pathetic. I put in name and what password I want and that’s all there is folks. I scanned the reviews on here and cannot see where the app creators answer peoples questions. I don’t need this app any how, I do have log book and pen!!!