X1 Card

They don’t have customer service you cannot contact anyone if you stuck experience so bad with this company

Tried multiple time to checkout at homedepot.com using the app’s built in browser but the cart screen just reloads each time I click the ‘checkout’ button.

If you want a card getting constantly declined than this is your card. I wouldn’t waste my time on them

Great app, but the app needs an option to ask for a credit increase. Most card apps do this. Sorta shocking that this smart card doesn’t do that.

I’ve been using this card for a few years with a very great limit. I hope that robinhood continues in the same direction after taking over the product. I’m sure changes are coming but so far it’s been so great to use.

Kudos to the whole team with such an amazing app. The while experience is amazing. UX and ios devs 🫡 Not sure why not many people arent using this

This card is a god send. To be honest, I do not use it for my regular purchases, but this comes in soooo handy when signing up for subscriptions, for free trails, for one time charges etc. so much peace of mind and I don’t have to worry about the “breakage economy” anymore. Big middle fingers to all companies that count of people forgetting to cancel their subscriptions or the free trials.

Great card

They will absolutely close your account if they get jealous of you making lots of points. To the person that said “this is the Apple of cards”…? I don’t think so buddy. Apple, or any other ecosystem/service provider for that matter, will NEVER intrude into peoples personal lives. They don’t have to! They have better things to do. But not X1 my friend. X1 will ABSOLUTELY monitor, intrude, and JUDGE you, and SEEK a reason to pick on you… close your account, and then tell you it was part of the T&C…. specifically if you’ve done some great work around points haha :) and they will find that reason to close your account, and get it done within hours. I have witnesses, friends, and a good handful of examples. Oh and also their employees will lurk you on LinkedIn and other social media…. Their defense is that they can use any means to look up someone’s card activity usage. Say GOODBYE to Privacy with X1 card :)) P.S. don’t even get into this mess. Go with Sapphire, AMEX Gold, Apple Card… ANYTHING….. but this privacy intrusion bank. Thank me later.

I used to LOVE the convenience and functionality of the X1 card. Especially the ability to super easily create virtual and temporary card numbers in the app. I attached many important services and subscriptions to this card. Then my experience changed. I woke up to my charges getting declined. I went to the app to see what could be wrong. “Your account is on hold. You must provide additional security information”. No text message asking me to confirm a recent charge, no phone call about a security concern. Just 100% shut down of all my card numbers and account. I did the extra security measures in the app. Take a photo of drivers license. Do a 3D scan of my face. In my view, it is not acceptable to block my entire account to ask for these things. If they needed them to be in my account or updated every year, etc, they should have asked in advance vs locking my account. I complete the extra security steps. But instead of releasing the hold like the original app message said it would, it now says, your account is still on hold and “under review”. So, no other options to get my account unblocked. I think, ok, I’ll just call the number on the back of my card and get it sorted out. But guess what? No customer support phone number on the back of the card. In fact, no support number anywhere on the website or app. Only text or email support. So I text. And convey the urgency of unblocking my card. And no response.