ZOE: Personalized Nutrition

The Zoe recommendations, research, testing, etc., are top notch. It's just too bad those are paired with such an unappealing app. First of all, it is designed strictly for use on a phone, so that puts huge constraints on its user interface - small screen, only basic displays. If they had the option to use it effectively and as one might expect on a computer, laptop, or iPad (or similar device), it would make all the difference in the world. For instance, in logging your food, it's easy enough to find the foods you want to log, and the app will tell you how well that serves your gut health, but that's all. There's absolutely nothing else: no calorie counts, no nutritional information, and so no totals for those, either. Lots of people have the need to track that stuff. For instance, I have osteoporosis, so I want to track calcium. I also want to lose weight, so it might be good to track calories, carbs, or whatever. I might want to see if I'm meeting my daily nutritional requirements in other ways as well. Anyway, I do understand that the app is supposedly tuned to my personal test results, so that is a complex algorithm, but the basics would be nice, too. I just think the app, in it's phone-size restricted interface, is inadequate. I rarely use it, because I like to see that other stuff, too. I would much prefer to log everything using Zoe.

I have completed my testing and been using the Zoe recommendations from my results for approximately two weeks so far. I can honestly say this has been the best introduction to a health app I’ve ever had. As a person who is trained in conducting experiments, I have been pleasantly surprised by the quality of instructions and true attempts to tailor results to me as an individual microbiome. Their logging app takes a bit to get used to and doesn’t have the same level of catalog as some longer standing apps but I have been impressed with their AI feature that allows you to enter the ingredients in plain English and creates a reasonable recipe from it. I have also been impressed by their recipe database and have tried a few to pleasant results so far. Highly recommend to anyone trying to actually understand their body.

This program and their auto-pay practices ought to be illegal. At the time I joined there was no easy way to cancel. I messaged their customer service requesting a pause on my monthly membership they were charging for and they didn’t do it. Anyone with ADHD or a busy life who can’t monitor these f*ers should avoid this program unless they want to be robbed of their money. I will update this review if customer service reaches an appropriate resolution.

This program works well for me. I’m learning so much + implementing changes with noticeable results.

I’ve been trying different diet advice for years. None of them give me comprehensive advice and education like Zoe. Zoe personalized programs is based on latest science and from very trustworthy group of scientists . I have learned so much about food and enjoy the process of trying new foods and recipes. I also love the test kits. It’s very easy to use and the results gave me best ideas about my own body and health conditions. Thank you Zoe team for connecting science to people’s health in a way positive way 😄

Cool program. Good app. But after initial 2-3 months you're really paying for an upgraded food logging app. $60 a month is an absurd price to pay for that. Do yourself a favor, if you're going to give this a try, invest in it up front. Log the meals, experiment, watch the videos, but if you see yourself engaging with it less, cancel. The system seems honest in this way, i started getting emails reminding me another bill was coming up to be sure I wanted to stay. I really appreciated that. I'd recommend this program and this app to others but for a limited time. I could see a case for sticking around longer, even at $60, if some of that money went to a sort of "credit system" that I could use for another set of tests, for example.

after FAR TOO MANY EMAILS I managed to resubscribe! And wow this app is AMAZING. The enhanced feedback, the ability to photograph and import recipes WELL, it’s been great. My motivation has been to eat the highest quality diet while losing weight with the así of a glp-1, and I am so glad. I am confident that I am healthy as I go on this journey.

Zoe was a huge diappointment. The app was often down, didn't include many of the foods I eat, and worst of all, it gave NO help whatsoever with what I needed help with most: portion control. AND it encouraged me to eat more of what I already eat too much of --healthy fats. So I actually GAINED weight!!!! I can see that it might be helpful to people who eat a high carb diet of processed foods--but I already read the nutritional advice in the NY TIMES and learned little from Zoe...and, as I said, gained weight. So for me it was a completel waste of money and I"m sorry I bothered. Even the so-called and much-hyped personal coaching was underwhelming.

The only way to communicate with them is via chat, and their response time is extremely slow. I am having issues with my sensor and it took them over 12 hours to reply on the chat. When they did, the person did not answered my questions and stopped replying again, even when I am still going through the first testing day.

I paid $300 for this. Nothing with the Zoe app works locks up. The customer service help is not working. Chat broken. Poop bag ripped. The good news is the Libre Blood sensor and the Libre App work. Too bad Zoe cannot access their notes.