ZYRTEC® ALLERGYCAST®

I used to love this app to track my allergy symptoms but for the last 4 months I receive an error message stating my symptoms can’t be tracked. I saw a review from April where someone else stated this with a follow up that they were working on it? So it’s been 2.5 months and still nothing?

I’ve been struggling the last 2 weeks with ash pollen, this app is telling me there is low to no pollen in my area but a level 2-3 all around me. I’ve logged my symptoms and when I look at trends I have no symptoms logged in. The app alerts me that my symptoms the next day will be severe. I’ve been using this app for years. It helped me wrangle my allergies when I lived in Florida, I now live in Washington, totally different allergies and the app takes forever to load and I often get system down check back later. I’m looking at another app for help

Who is making sure that users can & are successfully logging allergy symptoms? I’ve been getting this “ Systems down The app is experiencing connection issues and is unavailable at this time. We apologize for the inconvenience and are working to fix the issue. Please try again later.”, for weeks now. Initially, all appears in working order, yet when I enter symptoms on all 3 pages & submit.. I get the same msg & what appears to be no logged data & certain not, no indication of changed allergy forecasting on the logged info. The app had been a great resource for prepping for the day or understanding why current symptoms are being experienced. It’s great to see updates available, but QA needs to actually confirm functionality of the app via the end users POV as well. iPhone user. WiFi. Full battery. Latest iOS as of today. Please address this issue so I may adjust my rating. ⭐️⭐️⭐️⭐️⭐️ when working as intended. Sigh.

Unable to log in system down message appears all the time now.

I was having a difficult time with my allergies today. I received a pollen alert from two of the weather apps I use - Weather Channel and Weather Bug showed high pollen levels of 10.3 out of 12 (severe). When I went to the Zyrtec app to log my symptoms, it shows pollen levels as 4.3 (mild). I confirmed the app is using my current location. I’ve used the Zyrtec app for years off and on, but I’ll be deleting it today. It doesn’t appear the app is being kept up to date.

Could be decent but it takes forever to load and then to move around. Just clocks, and clocks and clocks.

The only thing I would change is the time section for taking meds. I take allergy meds morning and night and sometimes during the day. Other than that I really like this allergy app. Thank you.

It’s a good app & I appreciate it very much. If dust, ragweed & grass could be tracked too it would be perfect.

This is exactly what we were looking for. Thank you Johnson & Johnson for anticipating our needs!

Won’t stop calculating. Can’t do anything with the app anymore.