Alliant Mobile Banking

Myself and a bunch of colleagues all based in London are unable to login onto the iPhone app. This must be from a recent update within the past month or so as we all started having the same problems around the same time.

Since last update I can't transfer funds. The from account list is blank. Please fix.

Since I installed the last update I cannot log in. It worked perfectly before the update. I've tried uninstalling and reinstalling but doesn't work. Any information to sort this out would be greatly appreciated.

Opened a joint account for the wife and I, only to find out after opening my wife can’t log in without me being present. Can’t turn 2-factor authentication off and just share the password. Called and was told by the reps that the only way for her to have access online is for her to be a member, which means opening another checking and savings account. We’re trying to simplify finances, not complicate, and I wish we knew this before opening. I would not suggest this for couples looking to combine finances.

It might be a fine app. It says it won’t work with my device (iPhone 12 pro) and the current OS 17.4.1. Wish I knew before creating an account.

This version doesn’t work on iPhone

If you’ve opened a new account, don’t expect to be able to use it for anything at all for about a month. After that month, don’t expect to be able to use it for anything serious. There will be full-week holds on your deposits that exceed a rather low threshold. In my opinion you’re best off with a major online free checking account at a bank like Schwab, with an Alliant or some local CU account on the side for the sole purpose of cash deposits at network ATMs (because you cannot make cash deposits at Schwab). Otherwise, I could not recommend this as a banking solution for any particular reason. From their support: “”” It typically takes 1-2 business days for external transfers to post to your account. New members are subject to a seven business day hold on all deposited items for the first 30 days of membership. ACH deposits to new accounts will have a three business day hold, as well. After the first 30 days, in most instances, when depositing personal and business checks on an account in good standing (and where the items being deposited are believed to be payable), we make the first $225 immediately available. Up to $5525 will generally be available for withdrawal no later than the second business day after the day of your deposit, with the remainder available after the seventh business day. Business days are Monday through Friday, with the exception of Federal holidays. Despite the hold, you will receive the associated dividend from the original date of deposit. “””

… But a terrible app

With this latest update, when I open my app it says that the app cannot be used on iPhone.

Sadly, I’ve had to shift to website access only. My iphone 14 pro max wont open the app. It simply stopped one day and now when I download it and attempt to login it says app cannot be opened on this device. Im unsure what is causing this and its very frustrating since we rely on apps these days! Im considering searching for another banking institution without app issues.