Cannot use this app
It shows only information, and I cannot contact chat or call assist. However my company has ability to contact via chat and calls.
Да, Amex GBT Mobile полностью бесплатное и не содержит встроенных покупок или подписок.
⚠️ Приложение Amex GBT Mobile имеет низкие оценки и отрицательные отзывы. Пользователи, похоже, недовольны его качеством или функциями.
Приложение Amex GBT Mobile бесплатное.
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4.69 из 5
45 оценок в Польша
It shows only information, and I cannot contact chat or call assist. However my company has ability to contact via chat and calls.
Zmiany w lotach np informacje o zmianie terminalu/bramki nie zawsze jest wyświetlana.
Application is crushing on my iPhone XR. I reinstall it without success. Because of that I can't contact technical support.
The user interface of the app for e Checkin is terribly buggy and barely usable.
Doesn’t allow me to plan or modify travel. Chat support is worthless. I’m better off texting my 10 year old and having them log into my account to rebook me. Can’t tell what’s more disappointing, the technology investment or the personnel helping the traveler. The most urgent requests during business hours are replied to after business hours, giving me answers a day late and with a fee for them not acknowledging until after hours with a “see gate agent” reply.
The new homescreen is great! Love being able to scroll through my upcoming trips right on the first screen. And chat is still just a tap away to get me out of any travel bind!
This app has not worked for months on my iPhone and customer support is horrible. I have called several times about my issue as I need this app for my work. I get told every single time that it has to be escalated and I will hear back in 24 hours. Hopefully a negative review will get this resolved as I don’t know what else to do.
AMEX global business app and customer service barely passes for customer service…. I have been stuck in an airport 2 times now in the last 6 months and couldn’t get in touch with with an AMEX agent via either chat or phone. That’s after multiple HOURS or trying…. Find a different travel partner and save yourself the heartache
Last two releases have a defect where if itineraries are added to Apple calendar it does so assuming UTC +0 is your timezone. The result, all calendar entries are incorrect and off by the number of hours your timezone is offset from zero. Quite frustrating.
Shanon on the GBT Travel Desk has excellent service skills.
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