AF App - Legacy

Downloaded the app and put in my email/phone number to verify my membership to access the app and I put the code in they send me via text message and it always shows "error". Deleted the app and installed again but same problem. Sort it out!

I can’t access the workouts my trainer has sent me - every time I click on them I get an error message which says ‘We weren’t able to repeat your request, please try again later’ - I’ve been trying for two weeks. Have uninstalled and reinstalled the app, changed the password, and no luck. The folks at my gym can’t figure it out either. Would love to be able to access the workouts and actually use them!

Love this app, it’d be great if I could link it to the Apple Health app so my Apple Watch data came through as I don’t have one of the supported Fitness apps.

I joined for one day and injured myself so I quit and yet they kept taking my monthly fees out of my credit card. It took five months and many phone calls and visits to the club to finally get my refund. Never got an apology.

Giving this one star as it never worked for me. I have a brand new, updated iPhone. Never read my location properly and would not recognize the gym I go to. I was unable to use the app at all.

Hola quiero salirme de ese lugar no me gusta para nada y el pago es demasiado y si no pagas a tiempo te cobran mucho dinero además si quiero llevar un amigo tiene que pagar 10 dólares cada vez que va llamo porque quiero cancelar mi membresía no importa si tengo que pagar lo único que quiero es salirme de ese lugar para mi no les recomiendo el lugar tampoco te hablan en español y no sé cómo hacer para salirme de ese lugar alguien que me ayude porfavor

Quite possibly the worst app I have ever used in my life. The bugs, the outdated design and terrible interface all combine for the most awful experience I’ve ever had.

This app is unnecessarily time consuming to use when it is working and frequently (now for me) just simply won’t load. My gym is great, but the app makes my experience with membership unnecessarily frustrating. Why can’t these issues be fixed for the sake of the franchisees? Surprising that an international franchise has such a poor app experience. And especially not being able to access the gym with the app but having to purchase a separate key fob seems pretty antiquated.

Still waiting… Apparently I don’t know my own number

I can’t access my workouts without the app crashing and closing. My coach wrote notes and I can’t see any of them without the app closing on me! Please fix ASAP!