Arrow Taxis

You can never log in, ever! The account you just created doesn’t exist, create another one it says, same with their website. Zero stars

Terrible service and when a prebooked taxi was late the operator was incredibly rude and hung up when I questioned the reliability of the service.

App and web account do not seem to link. Will only ever book for airport to home by web as a result and will use other companies where possible. Really poor in this day and age. Arrow used to be really good and reliable.

I have previously successfully used the app, last April 23, now it doesn’t know who i am, will not send a password reminder and i have lost an hour of my life trying to book a taxi and i still don't have one booked.

I installed the app yesterday after I registered and booked a taxi on my pc. I went through the signing up procedure, and I used a “very strong” password. But neither the site nor the app recognize my credentials. I can’t sign in to the app, and I can’t sign in on my pc. Error, error, error. I reset the password three times, still not recognized. Sorry, it’s rubbish.

The app assumes you want a pick up where you are now. No way to specify ahead at airport on arrival! Assumes pick up where you are located - abroad!! This is crazy. When I get to airport it will be too late to book Arrow. I will take any available taxi. How to lose business and friends😩

Charged for a trip which was cancelled due to the driver being extremely late. Won’t respond to any messages about this. More expensive and worse service than other firms. Avoid at all costs.

Have an account with Arrow as used them several times. Login details work fine on account access via their website but use the same details in the app and it tells me login details incorrect! Please sort

The app is fine for booking a taxi to pay cash, but it crashes when adding payment details to the wallet.

App will not work, does not send the confirmation email so cannot use it.