I was embarrassed by the driver
Today, 18 of July 2024, I bought a ticket before I flew from Denmark and when I landed, I waited for the bus going to Brescia. There was visibly no QR code in the email that was sent to me which I showed the driver. Instead of him to help me even after logging into my bank app and he saw the payment, he almost physically dragged me out of the bus. He shouted at me to my face and it was an embarrassing scene to watch. I started crying and most of the passengers came close and one of them was able to use the code to download the e-ticket. I have seen worse things but this is the worst I have experienced an a foreigner here and such a driver should be called to order. If you cannot help someone, shouting at them to their face is inappropriate and should be shunned. The bus is the 18:30 bus from BGY to BS(18/07/2024). Also remember, most people are battling with mental illnesses. Thank you.