Brooklyn Bagel & Coffee Co.

Great setting, great service, outstanding coffee and wonderful bountiful delicious bagels. And a great website.

Philadelphia bagels are so inferior - Brooklyn Bagels beats them all!

I don’t think I’ve used a restaurant app that is so detailed and clear as this Brooklyn Bagel & Coffee app. It’s also very user-friendly in its response messages and directions, without being overly cluttered or confusing.

You’re better off ordering from Grubhub/Seamless because they see those orders come through. It’s been a hassle every time I’ve used their proprietary app which is a bit counterintuitive. Also the UI of their app is terrible compared to Grubhub. Deleting their app and sticking with Grubhub.

I’m not sure what people are complaining about...the app works. It’s powered by ChowNow so they obviously have experience in user interface w/respect to food-ordering apps. It works fine, I’m able to place my order ahead of time, get ready for work, stop at the store on my way and pick up the order from a shelf without having to talk to anybody. What else could you possibly want?

The Brooklyn Bagel in Chelsea is incredibly popular, with a long line most hours of the day. This app works flawlessly, allowing me to skip the line and pickup at my convenience. The estimated pickup time is appreciated, and always pretty accurate.

Absolutely awful. Just deleted it.

This app is set up very poorly. For a bagel it should be easier to just add things. You have to choose a pre-setup section like cream cheese or eggs and add from there. I couldn’t find an option for just avocado so I had to go into the store and wait on the long line. This should be set up in a hierarchy where you choose your bagel and then have the add-on options.

Faster to just go to the store and order. The support number goes to spectrum.

Been a long time fan of BK bagel in Astoria and have been disappointed over and over again with the app. They’ll take forever to fill a basic order. Since they’ve updated to their new ordering / app system service has been terrible. Shouldn’t take over an hour to fulfill a dozen mixed bagels and 2 sandwiches. Plus, got the order wrong and only realized after I left the store. Save your phone space for something better.