CAP COM FCU Mobile Banking

I love the app easy to transfer and pay bills. Easy to check my balance to see what checks cleared too.

I have been with cap com since it was excelsior bank. It has only gotten better and better. The customer Service is like no other! Ur number one fan Bea

This help has always been nice and helpful thank you for being my bank of choice

Capcom is the original bank that I am dealing with. I like Capcom I don’t think Broadview is a good fit but who am I I’ll continue to work with Capcom and when they turned to Broadview, I will try to find another bank. Unfortunately I will be losing a great place to do business with

It has poor functionality. I can’t even open my credit card from the app

Goodness what did I ever go to do you know what I mean I don’t wanna see what the you do with it and then I don’t wanna try

Phone systems and branches are hard to deal with, they always pass the buck to someone else , the phones when you enter a extension it never is directed to the rite person, and with all the personal questions you have to answer your on the phone for more time needed to get the result you need. If your going to have branches like Cooperstown, put real people behind counter, not a hard to use machine . Trail north branches are all managed by real tellers, and officers in all there locations at or the same or better rates you have. It’s been a struggle for me with this credit union I do not like dealing with memorex. Seems like I have to drive 2 hours to get to a real location . Can’t your company expand like to Hamilton ny , or Earlville, Sherburne, Norwich there are a lot of state employees here to not only Albany area.

I love this bank there is never any hassles

App is trash,won’t stop glitching

You guys should make updates to your budget planner feature and make it more interactive, complete with a calculator and easier way to put in your paycheck and plan for it