CapitaStar App

Please improve your backend performance. Need to wait a few minutes at the counter just to access the rewards page for redemption.

It’s slow to load. It keeps loading and totally not helpful. Pls work on your app before asking consume to use your app for your loyalty stuff.

Got error. :"There's an error. Home deals format incorrect."

App says it’s still working on it. So I can’t upload the receipts now! Pls revert asap!

Please separate notification options for my ecapita vouchers and normal pre-loaded store vouchers. I wish to opt out of the latter, but I the only notifications to turn off will be the Vouchers, which will remove my notifications for ecapitaland vouchers as well. Why will I want to be notified of vouchers I didn’t even load on my own?

It's a waste of time to even use no matter how many recipes you scan take dam long than will get just $10 should shut down the app very horrible app

The app was good but the customer service was not. I received a $18 e capitalmall voucher with minimum spending. Then I was on holiday, and came back one day after my e voucher expired. I appealed to their customer service and they didn’t accept my appeal. Just a feedback, it is good to be a little more flexible sometimes, in terms of returns to customers ya.

ECapitaVoucher failed when I needed to make payment :( Had to use my own credit card to pay instead.

I don’t understand how we have to pay in round dollar values when using the CapitaStar vouchers. Surely cents are a thing? To have to pay the leftover cents separately in cash is just silly

As an elderly , I need apps that is very user friendly and capita star apps meet my needs .