CareTN

It is helpful to have articles that relate to things I need help or advice with

The customer service in this app didn’t address any of our questions and continuously gave us incorrect instructions as to how to file a claim and what is covered on our plan. One rep outright refused (repeatedly) to tell us which prenatal services are or are not covered or where we can access information about what is or is not covered. She claimed that there is no existing document that contains information about what is covered in our plan. How is this legally possible? I’ve not had this kind of issue with United or Cigna - if you can, don’t waste your time or money with BCBS or this app.

No options for meds taken only once a month. No option for meds taken as needed. Once revising a med, the app creates two. I wanted to delete one. No method to delete. If you update a med, it shouldn’t create a second selection. Update should overlay leaving one med.

I can’t tell you how thankful I am to have had the case manager that was assigned to me for my daughter. Kenneth Winters, I am forever grateful for your help. Also having this app made it very convenient for communication between the two of us. Thank you again

That’s what we need

I asked for help with locating surgeons that will do what I pray can be done and BCBS has been very helpful can not say how much this help has been

Just stuck on well frame

Freezes, restart phone to work sometimes. Now even that doesn’t help. Uninstalled, re-installed. Can’t complete daily tasks, very glitchy.

I have been using my app for I think over 2 years. It helps keep me on track with my meds and the different team members I have worked with in the past and currently I don’t think I would be in the place I am today without them. This app is a lifesaver for me!

I am enjoying having the encouragement and wisdom from the articles that they send me. It keeps me on track, and encourages me to focus on my health daily. I worked on weight loss and achieved that goal, so now I am working on maintaining good blood sugar control through nutrition.