TennCare

I appreciate all the info being in one spot but my app keeps freezing up when I’m trying to upload documents or read my letters. It says if this keep occurring to upload through the Tenncare connect portal but the same thing happens

It took me two days to upload all my form. It would take one or two and it would not let me upload any other images. I had to keep trying. Had to keep starting over. It finally let me upload all my images that I took a picture of. Please fix that.

I used to have a hard time with these things. Now the app helps walk you through each step! Very grateful

I have tried so many times to upload documents and they never go through! I have the latest version on my iPhone.

You would think taking pictures of your documents and uploading them on the app would be the best and easiest method to send in stuff and it would be; however when you are sitting there take the same picture for the 50th time and praying it’s good enough for the app you start to get annoyed. It should not be this hard to upload a photo to the app.

The app and website are terrible when trying to upload documents. It took 30 minutes to upload documents that should have only taken 5 minutes.

This is a terrible app. They ask you to take a pic of a document they want yet it never lets you upload it! I go to the website and try to do it there and it takes me 45+minutes and I’m still not done because the website makes it almost impossible to upload one photo! And yes I use my iPhone versus a computer because I don’t own one, so if it’s a matter of ‘using a computer is easier and more convenient’ no. I don’t have access to a computer, that’s why I own an iPhone, so I dont need to purchase a computer. Update this and make this user friendly geez!

I’ve been trying to upload documents for two days. And today is my deadline. And I have been working on this so hard yet. It will not except any pictures, scans of my income documents. This is frustrating.

Downloaded because I was unable to view letters using mobile device. Once downloaded, app told me I had no coverage and that it could not link my account because my PersonID was used for another account, which was the same email I used to access the system. Unsure of who their developers/engineers are but please have them properly test the application before releasing. No one wants to continuously have to utilize a laptop/computer just to view docs.

If I have a case that still needs more documentation from me after I submit a change, I wish it would let me still do this on the app! Even though I still have time to give it, it’s not letting me add on, or if it does, it’s very hidden somewhere. Thank you for making the App though!