CATLINK

Not measuring cat. Not support product

Thanks China, another piece of crap produced by your country. The app is horrible. Never works, asks me to reconnect device over and over. Useless. The water fountain works great but this app is garbage.

Love love love our cat link - its quiet and works as its suppose to!

That does everything you’ve promised, WITHOUT COLLECTING MY PERSONAL DATA. This is a glorified cat box, let’s be clear. My personal data should be of NO CONCERN to you or in how the unit actually works. ~ Please fix this issue accordingly. Stop using the app to track. *

Requires you to receive a SMS code to even sign up, but has not send the SMS code yet. Have tried over 20 times.

The actual cat litter robot works well but the app is truly horrible for the following reasons: 1) poorly translated English in the app, often does not make sense 2) need to login every single time 3) I have to constantly delete and reinstall app for my linked product to show up - most times upon login there is nothing showing The app alone makes me regret the purchase and as I said, the actually litter robot works well but the whole point is to be able to manage this through an app and see status updates, etc.

I have to constantly re install the app. The litter box keeps disconnecting and it’s just not working. After spending $700 on a litter box that requires an app I assumed the app would work better. It also hasn’t worked in automatic mode either. Tired of having to delete and reinstall the app to get anything to work

This app does not work with my CATLINK litter box at all. If done all the troubleshooting, re-installs, etc. Needs major updating and also would be helpful if it was in the language of the purchaser on instructions, etc. Definitely not worth the money for the upgrade.

The litter box is fine. But the app is garbage. It took 1-2 hours to even set up and that’s only because it went back and forth on connecting to the wifi and not connecting and kicking me out of the app multiple times. Once connected, it would ONLY work 20% of the time. When logging in, if I’m lucky, it’ll show me the litter box and allow me to use the app away from home. 80% of the time, it allows me to log in and nothing. It doesn’t show any device connection or cat info. I can be at home and it won’t show any device connection. And once setting the country, I have to set it each and every time instead of the app remembering it. That’s a minor inconvenience but for how much this was, the app being hot garbage is absolutely frustrating and irritating. I’m debating if I want to return everything and ask for my money back. It’s a shame because the litter box works great.

Randomly get signed out of the app, then my box is gone when I finally manage to sign back in