CBORD Patient

So the app said I could use 725mg of sodium per meal. I called in to make a special request in the kitchen and the told me I was over it should be 700per meal. The operator then made changes on my order without notifying me.. it was a salad and they remove the dressing, do I look like a rabbit!?! Anyways all my orders for the day were canceled. I asked if they could fix the app and they advised to call in my order.

I keep receiving error codes over, over, over, over, and over. Junk

I log into app. Get error message. Three log ins later finally let’s me in. Asks for hospital ID. Add it. Another error. Add again, another error but I can bypass it. Requires I add my child’s info again. I add info. Doesn’t match records. Add info again. Error message. This is on repeat until it finally accepts the info. Then it tries to get me to create an account….the account I am already logged into. Finally get to meals and can’t write notes or make any changes to options. If I wasn’t already stuck in a hospital and forced to use this app I would not use it. Terrible, horrible, no good app.

The interface to sign on this app is not user friendly at all. This should be a simple process as this app is written for patients in a hospital! Here’s some examples: -When signing in, an error message occurs that the user has to ignore and click on “cancel” in the corner instead. -Once an account is set up, you still have to input the facility number, date of birth, and MRN every time! I am doing this for a relative and can’t imagine being a patient in the hospital who has to figure all this out. There is a phone number you can call to order food instead, but there’s always a super long wait because the app is so hard to get into.

Can’t seem to get anywhere with this app. Tried and go registered but keeps giving me error please try again when B entering password. Tried to reset and still get this message. Truly shameful.

Worst app I’ve ever seen - such a good idea too - FIX IT!!

All I get at random times is “Attention. There was an error. Please try again” message. No functionality. No explanation. Garbage.

Downloaded the app. I thought it would make working with UW Nutritional Services easier. It’s been a long, long time since I’ve been so frustrated with an app. Multiple attempts needed to login, can’t find your personalized menu then suddenly does, sometimes asks to to put in the hospital info which it says it doesn’t have then suddenly does, and not once since I’ve used it have i not been told there was a problem with the order and I have to then login multiple times in order to check the status of the meal. Just awful.

Errors signing up, errors signing in. When it finally does come up, it will sometimes let you see what you already ordered... Can't make an order, can't do anything really. Oh.. Even tried the web app for it. Same brownie, different plate!

Terrible operating performance, bad servers, completely unusable.