Certify Mobile

I have been using Certify mobile app and website for couple of years now. It’s so so slow and I have to update 1 expense at a time. Mobile is only good for uploading receipts. They haven’t innovated in last 1 year but for auto reading the expenses. Very time consuming. If only they allow uploading multiple images at a time and implement better sorting in website.

Junky app and terrible underlying service.

I’ve used Concur, Skovik, and now Certify. I have to say Certify is by far the worst I’ve used and I’ve used something called Skovik. The setup, the layout, and the fact that it’s a webpage acting as an app just doesn’t work. Certify is a huge company owned by a bigger company… I’m sure they can spare some cash and build a real app.

Please. Please. Please change it back. Picking the customer from a drop down is abysmal. At the very least allow users to type the name and have it look up in the list as they type. I now have to scroll through 500+ customer names to find the one I’m looking for.

Why is there no option to receive notifications from the app? When managers have a report to approve, they are only notified via email. Would be much better for a notification to pop-up right on your phone.

When you go to add receipt, frequently nothing happens. Also, sometimes when taking pics of receipts, there’s just a white screen. Very buggy and frustrating.

We use this at work and I am trying to use the mobile app and it does nothing. Both PC version and mobile are GARBAGE

Expenses take a while to populate. Receipts are hard to link to expenses. You barely use the App because it sends you to a website to do the receipt with expenses. Do better…

Never spent so much time trying to do expenses. It’s actually painful.

Our company requires an excessively long password. Fails every time so deleted app.