Circuit Laundry Plus

Totally a disgrace

I spent £8 on a faulty machine, the money was gone the first time, I came back and half the clothes were soaking wet, the other half was dry. Tried again and stayed with it, the machine wasn’t even spinning so I had to wait another half hour to open it. I’ve been busy with uni work to apply for the refund and a few DAYS later they say it’s too late to get my money BACK. ? Not only did I lose my money, I didn’t get a wash, and had to pay again elsewhere. This is fraudulent behaviour done by a criminal mastermind… I’m convinced.

I mean it.

Reported a fault through the app and they emailed me and I emailed back multiple times saying I just live here and cant do anything about the maintenance and to contact the accommodation, they just kept telling me it was a connection issue (which it was not)!!!

Please update your application. It is awful experience

This app has to be THE buggiest and trashiest I have ever had the displeasure of using.

How can something that’s so simple be excited so badly. From depositing money to my account and the usability of the app it’s all bad. App crashes every time I open it and the timings of when it says the washing is complete is wrong all the time making it pointless. There is no benefit to having a service that uses this app.

How is it that an app this bad is no longer being developed to fix the many issues it has? Last update was over a year ago which definitely should not be the case

No good. Always forget my card information I start the program after 10 minutes coming program is done. Always freezen and log out... No good

If I could give this zero stars I would. The app just does not work properly neither does the website. I don’t know who did the code for this but it’s horrible. Firstly the top up is just so annoying because there is always a problem. Either the “card is wrong “ even tho I have been using the same card for a year. Also it constantly logs you out and asks for so much details just to do laundry???? Why can’t an easier solution be implemented like a simple tap system on the machine!?!! I’m just so tired and fed up with constantly having problems with this. I come back from lectures exhausted and just want to quickly do my laundry but it turns into me having to get to a point of a mental breakdown trying to get a top up. This is also not just me all my friend have been experiencing some issue with the app or website. Pls fix it!!!