Currencies Direct

I admit to being trepidatious about using this service at first, but until now it has worked perfectly.

Excellent.

I’m super exhausted asking for my money to be credited to my account, because I choose to use your platform because of urgency and not knowing that you guys are sluggish like a tortoise. Credit my account or return my money please…and stop wasting my precious time. Reference 0008900737

Very easy, great app.

App. Neater than online www site

Great efficient app - will definitely use again and recommend to others - really simple to transfer currency as and when required 24/7

Opened account. Began making transfers. Saw there was an app so downloaded it. However, it doesn’t recognise me. Nightmare. Have to use browser to access my account.

Haven’t been able to log on and transfer funds for weeks! Keep getting glitch error messages

I am 78 years old and have been exchanging currencies regularly for 4 years with very few problems. However recently the £/euro rate fell to an 39 year low. I live in Spain and as I intend to go back to England sometime in the future It was a convenient time to send some money back to England. As my bank in Spain had a limit how much I transferred each day I made a number of transfers every day for around 12 days. After that time I sent my pension £’s to exchange to euros, after which my app wouldn’t work and was blocked. The reason for this, I was told that I was money laundering and exchanging money for profit. I tried to explain that the money sent to my English bank was for a personal reason ( which I explained) and I just took advantage of the low rate. I have appealed against this ridiculous decision without success and my friends in Spain all agree with me. I am now transferring money with another company which offer a better rate.

I’ve been unable to log in this app for months terrible. I don’t have the time to chase them up with a phone call