Being charged for subscription after cancellation
I cancelled my three month subscription last year and my credit card was just charged for a renewal. When I log onto the app it shows that I cancelled it.
Да, DoFasting можно скачать бесплатно, однако в приложении есть встроенные покупки или подписки.
⚠️ Предупреждение: Несколько пользователей DoFasting упомянули о мошенничестве или обмане. Тщательно изучите отзывы перед использованием этого приложения.
DoFasting имеет несколько покупок/подписок внутри приложения, средняя цена покупки составляет $67.49.
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4.05 из 5
463 оценок в Канада
I cancelled my three month subscription last year and my credit card was just charged for a renewal. When I log onto the app it shows that I cancelled it.
When I asked for clarification, my email was promptly answered and apparently I will no longer be charged. But beware - even if it says “cancelled” in the app, you need to email directly cannot cancel in the app apparently. A bit cumbersome and not so user friendly.
Be careful of their sneaky cancelation policy. They have created a workaround that allows them to charge you a renewal when you think you had actually already cancelled it. I hate sneaky. 😡
This app provides a great combination of exercises, meal and diet plans and fasting tracking. However there are some glaring issues : 1. The exercise videos are cropped off at the top and bottom and are too small., leaving a lot of white space. 2. There is no sound with the videos , just small text which is hard to read. 3. The fasting tracker is often inaccurate; it will keep tracking a fast long after you have clicked end fast..
I cancelled the day I opened the 7 day trial. Still charged me two months. Crooks….run the other way!!
You better make sure to unsubscribe after the trial because if you forget and write them the minute they charge you , there is no way to get a refund for the abusif 79$!! Make sure that you unsubscribe, because it's a recurrent 79$.... there supposedly customer service is a chat gpt message .😔
They will charge you for things you haven’t agreed to and then will refuse to reimburse you. Steer clear. If I could give them -5 stars I would. I’m infuriated.
The app itself is okay. The program itself is misleading at sign up. It promises a personalized plan and yet there isn’t anything personalized about it. It got almost $200 out of me that they refuse to refund as well. I have tried! I realized after a Quick Look the app that this app does absolutely NOTHING that I can’t get from any free app or timer on my phone. When I explained this to customer service, they told me it wasn’t a good enough reason to ask for a refund. I’m disgusted with this attitude. Steer clear and go with a free app. FYI My Fitness Pal costs less for the premium and offers far more diversity and does the same thing.
The refund policy is horrible… you think you’ve cancelled your subscription, but then get charged again 3 months later 🤬🤬🤬
I tried getting a full refund for a subscription that auto renewed after the free trial but customer support said they can’t give me a full refund. Half a day’s work down the drain!