Not clear
Not clear while using the app for the first time, before actually renting something, that the bikes need to be returned to specific spots. This should be addressed in the next update.
Да, Donkey Republic полностью бесплатное и не содержит встроенных покупок или подписок.
⚠️ Приложение Donkey Republic имеет низкие оценки и отрицательные отзывы. Пользователи, похоже, недовольны его качеством или функциями.
Приложение Donkey Republic бесплатное.
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4.35 из 5
550 оценок в Соединенные Штаты
Not clear while using the app for the first time, before actually renting something, that the bikes need to be returned to specific spots. This should be addressed in the next update.
When you successfully sign in with your email and password, it requires you enter a code it texts you. If you've changed numbers, you're out of luck and effectively locked out of your account. If the dev team couldn't foresee this scenario and build in an alternative 2FA method, what other basic functions did it overlook? This is not the only eBike in town, so investors should be happy to know this incompetence is driving business to the competition. Donkey Republic can't be bothered to answer its support chat. Massive fail 👎
CANNOT OPEN THE APP!
Sometimes the app is great and easy to use. Other times, you’re in a dead zone with hardly any bikes around, and the one you see on the map is NOWHERE to be found in real life. I don’t get why this happens but it’s incredibly frustrating especially when you have somewhere to be. Also, not all donkey bikes are created equal, and some of these old rickety ones need to just be taken off the streets.
This app shows 0 bikes available in all of Copenhagen and is completely broken.
Just did a week in Barcelona and this app/bike service worked like a charm. Easy to sign up and get going on a bike.
I am traveling with a data only eSIM. So this app is completely worthless to me because it requires a phone number. This seems like a major oversight by the company and is extremely frustrating.
The bikes are good, and the service is great! Very easy to use with many bikes available in Aarhus. We had an issue with a bike and reached out to customer service. They quickly responded late at night and were able to make the necessary changes as to not impact our use at all!
Tried for the first time using a free 45’ promo in Copenhagen. Easy enough to join and unlock. Tried ending before 40’ and suddenly ‘connection problems’, would not lock or end. 10’ later tried to resolve thru chat and after providing all info chat was suddenly ended. Tried emailing, no resolution. The next day (and after having left the country) received text asking whether I was still using. No I am not as I informed by text and email. Ended with a +$29 charge to my credit card. Deleted the app and never using again.
I had nightmare experience in Amsterdam with Donoey Republic. Faulty lock/app connectivity issues. NOT WORTH IT!!! Please trust me, save yourself the headache
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