Electrolux

I can see I have three saved maps but unable to access or use them as the app glitches. Is this a know issue and any ETA on a resolution or workaround?

Recently bought a robot vacuum and tried to set it up by creating a map of our house but it will not save to the app. We’ve scanned the whole house multiple times but as soon as it’s done the app tells us there is no map. As soon as you open the app, however, the map will be there but a second later it disappears again making the vacuum borderline useless. Called customer support and the best advice they could conjure up was to turn the vacuum off and on… incredible insight. Unbelievably disappointed and we will be returning the vacuum and won’t be buying another product from Electrolux.

App won’t let me enter Country to get started

App no longer works

Useless. Can’t even add a region to get started. After having to remove the app as it stopped working with no settings available to fix within the app

App does not even allow to choose country. There’s a blank screen. Let alone log in. Now we have a useless robot vacuum/mop!! Zero stars!

The app worked okay for a while. Today it kept having an error message, like something went wrong but no way to fix it. Tried opening and closing it a few times but wouldn’t resolve. Decided to try deleting the app and reinstalling it. Won’t move past the first step - can’t select a region and therefore can’t login. Wanted to report the issue to app developers but that link just takes me to a website to report a problem about my actual appliance. So reporting it via review instead.

Got a new front load washer yesterday, have followed the instructions in the manual exactly. Still won’t connect after 5-6 attempts getting different error codes. Called customer service who were useless and don’t know their products. Was told a technical advisor would call however still haven’t received a call.

Can’t update machines just doesn’t work. Go through all the steps but does nothing. On both machines

I’ve a EDH803R9WB 8kg UltimateCare 900 heat pump dryer which I tried to connect to wifi for weeks. After all the standard responses from the support I gave up. I’m running an enterprise grade network system at home and that’s the only device what I can’t connect. I think this model is simply not supported in that app.