Employee Engagement Manager

This is the most useless app I’ve ever seen. It was very helpful in the beginning but I don’t know what happened. It won’t even load! I get a white screen. One other thing that would be useful if it ever works again would be to make sure any changes to schedules would update in real time.

This app is so inconvenient and not reliable at all I wish my employee would use a different application I have been not able to log in for the past 2 days and all they keep saying is someone will reach out to the team this is so frustrating after maintenance then I am not able to log in it Kwes telling me to contact admin which I have still nothing

Sometimes the loading issues make this app useless. When we are away from our work stations we rely on the app. I tend to not use it as it is intended because of this. Otherwise it is very useful for me to have this on the go. I would give it 5 stars if it would load properly.

After the latest update it will not work. I need to log in daily to check my schedule since it flexs. My job already has this escalated and working to figure out what can be done. The programmers or who ever makes this app & NiCE LTD products needs to fix the issue

This app is not very reliable Schedule is off most times and most times does not even function

Gives you option to setup face of but everytime you try to open app you have to go through the process of manually signing in. Defeats the purpose of that feature. Once you figure out how system is setup I guess it’s ok to submit schedule changes but is not the most user friendly. Really wanted to love this but it seems to be extra work instead of convenience

Updated a year later: Dropping from 2 stars to 1. This is a great app when it works, but it’s so laggy or crashes that it fills me with rage when I’m trying to view my schedule or make changes. Not the mindset I want headed into a long shift with customers. I a thousand percent wish my company would drop this to go with another app. I work for a Top 5 retail company, you’d think the app would be invested in fixing glitches for such a huge client. Original: Works great to just see my schedule—but any time my company offers either voluntary time off or overtime, this app bogs down, takes forever to refresh or stops working all together, and the slots disappear before I can grab them. Frustrating and worthless to me.

I am a supervisor at the place i work at. This app is extremely important and vital to my job and it is constantly slow or doesnt let me access at all which is unacceptable. I have far less important apps that handle more information that work with no problem but this service that our jobs actually pay for us to use is slow and outdated. Fix this issue i will be escalating to my leaders to hopefully change our platform.

It’s not working.

This app barely works ever and no one can fix it when it’s down super annoying almost pointless