eSELFSERVE

Won’t load! Blank screen after login. I’ve closed the app multiple times. I’ve deleted the app and reinstalled it multiple times. And still nothing! Somebody help me, please!

What is the point of having an option to add a preferred name, if it doesn’t change my name anywhere on the app? People who have a preferred name definitely prefer to see it over their legal name. I’m transgender and my co workers can see my legal/dead name instead of what they call me. It can be confusing, and upsetting, since that’s not my name anymore. Getting a legal name change is 400 dollars which is why some people can’t change their name.

I open the application, put in my username and password and press login and then the whole screen is just the blue background of the eSELFSERVE app. This has been going on since the beginning of February 2024 i was hoping it would just sort itself out in updates. But now it’s may and it’s still doing it.

I can log into the app, but once logged in, it’s just a blank screen. A support ticket has been in for the past year. Nothing has been done to fix it.

My app all of a sudden started logging me into a blank screen. My HR department nor the Eself-service tech-support does not know how to fix the issue. Frustrating!

Dear creator this app is great, is there any way you can add a search bar in the job codes? It would save a lot of time. Thank you!

I tried to find their tech support but the mobile web on phone is completely disabled. When i login it just loads a blank screen. Ever since they integrated manager control into my app, i cannot access anything on the mobile app. Pretty useless for checking in my employees or even looking at my own pay stubs. I’ll remove the review if someone from their tech team actually helps me with this issue since that seems impossible. Would love to actual use this app like how it use to be.

I have used this app for a few years on my iPad to log my hours into my timesheet. Since the last update, it has not worked. I have had to load the app onto my Motorola phone. It works there.

I went onto the app to try to print out my W-2 only to realize I couldn’t print or make a pdf using the app. So I tried the website, but they don’t have a Mobil website. So I then went to my laptop to try, the website was so glitchy my laptop restarted 3 different times and it took my actual w-2 around 4 minutes to load, and even longer to actually download. I’m glad my job only uses this for tax forms and nothing else. This seems very frustrating to deal with all the time

Every time I try to log back in to look a my pay stubs, it says that my username or password is incorrect. When I try to reset my password it also says the same thing. I know I’m putting in my info correctly because I have it all written down. This needs to be fixed because I don’t want to annoy my manager every time asking for a new login info just so I can see how much I was paid.