EZ Tolls MA

I thought this was a E-ZPass MA app. According to E-ZPass MA there is no affiliation and I should delete and erase all my information. It works till I updated my payment details on the app and then received a letter from E-ZPass MA saying I need to update my payment because what they have on file isn’t working! That’s when I called and I started putting the pieces together and really looking into the app fine print. Found customer service phone number and guess what? A recording saying we are unavailable at this time.. blah blah blah!!! … It does work but I don’t want to take the chance on one day it doesn’t and have no way to contact a live person..

I guess you get what you pay for and it’s quite a parent that this company cannot afford real IT people to create a decent app. The amount of money that you have on file should not be in Red. If it is positive it makes me think I am in the negative. This is such a convoluted app and should be redone by proper people who know what they are doing. This just might be one of the worst apps ever!! They don’t know how to use a proper plus sign or a minor sign. Someone still in school in their first year probably designed this app. Absolutely awful.

Used this to register a rental car. Worked the first time. I think it must be bugged, because now when I log in my own car that I registered is gone. I tried to register a car with NY plates and it says that I need to pick a license plate type but it does not have any license plate types for me to select. Not very a useful or reliable app.

This app is broken, has been for a long time. There is no way to select a plate type when adding a new vehicle and thus no way to add a new vehicle. Told them about it and they have done nothing…. So stupid!!!

The amount of money you have in the app always shows up as red, which always makes me think I’m forty bucks in the hole until I get to a PC and check the site online. This is terrible UI and absolutely useless for anyone who’s colorblind. Ideally the amount of money you have would be black, and a negative sign would be applied if you are in the hole. Other than that the app is extremely bare bones but does its job. Meh about the service fee, I get that payment processors need to take their cut and it’s more of a convenience fee for me than anything.

It’s not deducting the correct amount of money

This app is as bad as living within Massachusetts itself. The official website is trash and so is the app. Massachusetts just loves taxing us for nonsense 🤦🏾‍♂️

EzPass looks legit but it’s a third party that wants your info-data. Avoid giving away information to this bull&$iter.

The add vehicle function is un-usable as the select plate type function does not work.

Needed to add funds while on a road trip. The app did what I needed but I’m not sure if I’m happy about the $1 service fee.