Starry Internet

Excellent service. I couldn’t ask for more

Speed is going ups and down repeatedly

Excelente servicio y calidad 100% recomendable

He was very helpful, did my connection in 20 minutes. He made sure my connection was up and running..Thanks starry

I love Starry, the technicians who came to my house were so friendly and informative. My internet is fast and reliable, I work from home almost everyday and never experience lagging or interruptions in service (unlike with xfinity 😬). I’m looking forward to using starry for many years to come and hope you will expand to offer cell phone service one day!

Internet speed is too low cannot even watch a YouTube video.

Yeah idk they tricked me into upgrading to the 300mbps/60$ plan by throttling my internet. I also get a max of 10-25 mbps upload which is not what I signed up for. I have done everything short of using my own nighthawk, I have setup a static IP, created MAC address specific filtering, and updated every device to support WPA3 utilizing only 5GHz but yet I cap at 200mbps still. And customer service is impossible to get in touch with. They actually sneaked their way out of reimbursing me for my last internet provider cancellation bill by asking for a letter from them with very specific verbiage that was more work to obtain than it was worth. So yeah I’ve been paying 60$ a month for internet that goes out M - F until about 4 Pm. The only reason I can think they get bogged down during prime working hours is they are piggybacking another providers service. If they are smart they will do the right thing which is unthrottle my speed and give me what I paid for and comp me a couple months service for the inconvenience. All in all they have been easier to deal with then Xfinity though. I guess a duopoly is a big improvement from a monopoly. In Phoenix, Cox was the only ISP and I was paying 2-3x more for similar service so I guess I won’t complain too much.

So many disconnections . Poor service. Slow slow service. We are in the 21th century not in the beginning of the internet service…… Yes its cheaper than other companies but not worth it. It is about a week we don’t have a service and the customer service answers are ridiculous.

The connection goes out way too often. And the app is not helpful to get more info.

It’s not complicated it’s nimble and simple internet I couldn’t be happier Thanks Starry team