Femia - Fertility & Pregnancy

Do not subscribe!! this App is misleading and they keep charging you without you knowing about it because they do not appear in your subscribed Apps. They also do not honour their get pregnant or your money back guarantee. Dispute this transaction with your bank as fraudulent!!! I have been charged over 100AUD and I didn’t know I was subscribed as I purchased a 3-month subscription in September and the App Store does not show a subscription to Femia. Contacting support has so far proven fruitless, I have provided details of the error on their part upon first contact however they continue to email me asking me to explain the problem so they can assess if I qualify for a refund. I was never notified I had an ongoing subscription or that I would be charged today. I don’t even know how they got my card details because I had to cancel my original card two weeks ago due to it being skimmed.

They have charged me twice!! I have asked for a refund and they said “their hands are tied”. Even though there was supposed to be a money back guarantee. And they also made the mistake of charging me twice when I signed up! I also purchased the app for the preconception cleanse plan which turns out they don’t even have available. Talk about false advertising! I have had back and forth emails with their customer service and just get AI generated responses with no real resolution. Please avoid this app and save your money and energy.

No communication after trial period or way of cancelling trial and therefore ongoing subscription. It doesn’t appear in Apple account subscriptions and the only way is to email.

Have been taking money from my account even after I changed my card. As a menopausal women I would not have signed up for a fertility tracker. Have reported to the fraud dept of my bank. The ads on social media are misleading, disgusting behaviour.

I have been charged 100AUD monthly and there is no record of a subscription in my purchases history in iTunes or the App Store. Emails asking for assistance to cancel the subscription have gone unanswered. I only downloaded the app to look at the features. It said that was possible in the description, yet more $200 later I’m unable to sort this issue out. So disappointed. Do not download the app unless you’re willing to pay through the roof!

This app is an absolute nonsense! Not only is the app really poor in functionality so it was completely unsatisfactory. Additionally, I sent THREE separate emails to them asking them to cancel my subscription as IT DOES NOT SHOW IN APPLE SUBSCRIPTIONS and all 3 were ignored, they have then gone on to charge me $100 AFTER I have made it clear, in writing, 3 times, that I did not want to continue with this subscription. And now, they are telling me it’s non-refundable so I CANNOT GET MY MONEY BACK. Run a mile, do not download or subscribe to this service. Charging mums left right and centre for a subpar app even when you ask to cancel it. Abysmal.

I signed up to a trial and have been contacting the company many times to cancel my subscription as it doesn’t show up in apple subscriptions. They do not respond or send automated responses. They’ve just taken another $60 off me without my permission.

This is really appalling. Firstly, praying on women who are interested in this app for fertility reasons and then taking their money. I filled out a questionnaire on Instagram and was sent an email. I downloaded the app. At no stage, other than in Instagram, did I consent to anything other than downloading the app. I am now being told I signed up to a 3 month contract. I never did. And that when I cancelled the app in iTunes it didn’t cancel it as it was purchased online. I never purchased anything online. Now they are refusing to give me a refund. This is fraudulent activity and this app should be shut down.

I don’t want to subscribe to this service for US$39+/month. I thought I was signing up to a cheaper subscription & I’m not finding the app as helpful as promised. But the “Account” link to manage my subscription under the app’s subscription tab takes me to a list of apps that does not include Femia. So I can’t unsubscribe using the link provided by Femia. Similarly, my attempts to complain about the app using the Apple Apps page for Femia doesn’t allow me to select Femia or submit a complaint. Furthermore, it tells me that I’ve downloaded Femia for free, which the invoice I just received sayys is not the case. I don’t want to subscribe to this app and I don’t like how impossible it is to end my subscription. It isn’t right to make it so difficult to unsubscribe from an app that uses such personal information & costs so much. Please help me out here.

Hi there! I tried to cancel subscription but i can not find in the app or even in my account. And now has been another charge. All other apps very easy to cancel after trial but this one look Likes very tricky. Can you help me cancel and refund please! Many thanks Not recommended this app.