First Service Credit Union

I talked to the bank about some of these charges and it’s still continuing to take money out of my checking account and prepay for something sometimes that they don’t need to be pre-paying for me now I’m scared to use my debit card because of more money some transactions that usually come out right away, all of them are taking 10 to 15 days so I can make a mistake and overdraft

I’ve expressed my discontent for any person that Work on developing this worthless upgrade, AGAIN Why can’t you follow tru with the fix of Non rotation when used on an IPad?!?! Yes still no resolution on this. Fscu service support team failure. Too ashamed to display this review,,,,,, I agree. Please I’m begging you to fix what y’all messed up. Still scared to display

Why when I try to auto log in with my iPhone password protected it disappears? It won’t let me scroll to clip & populate to log in??? This very annoying

I like the old app better. I have a business and personal account and for some reason I can only get e statements from my personal account. The old app worked so much easier.

FSCU phone app requires me to update. iPhone 6 not capable to update. iPhone also won’t update to last version that worked. App now worthless for people with old phones.

New app is very slow and more complicated than it needs to be. Old app was perfect.

This new update is horrible

Finally found how to setup Face ID access. There was literally nothing to show where to go, you just have to find it. Go to menu, then find the gear icon, it’s found in there. You would think they’d put in Profile Options under Security. The User Interface of this app is horrible. The Menu has 46 selections, that’s crazy!! And they put profile options way at the bottom. Change the Gear icon to a sign off button. Bring the Profile Options button up on the menu screen. Insert the Face ID and Settings option there. Group your menu options better. Why are purchase returns/refunds in the credit card transaction history shown as negatives and not positives?

If I could give you less than 1 star I would. Whoever does your design updates absolutely should be fired! You can not read what the transactions are. You can not find bill pay and if that’s not bad enough you serious made me a second class citizen in my own banking app by making it so I can not pay bills anymore because I am joint on these accounts. Literally zero improvement and made it harder to use. Not to mention treating me like a second class citizen i mean joint on the account I can not access my statements or pay my bills.

Looks great but can’t find the sign out