First Service Credit Union

I like the old app better. I have a business and personal account and for some reason I can only get e statements from my personal account. The old app worked so much easier.

FSCU phone app requires me to update. iPhone 6 not capable to update. iPhone also won’t update to last version that worked. App now worthless for people with old phones.

New app is very slow and more complicated than it needs to be. Old app was perfect.

This new update is horrible

I’ve expressed my discontent for any person that Work on developing this worthless upgrade, AGAIN Why can’t you follow tru with the fix of Non rotation when used on an IPad?!?! Yes still no resolution on this. Fscu service support team failure. Too ashamed to display this review,,,,,, I agree. Please I’m begging you to fix what y’all messed up. Still scared to display

Finally found how to setup Face ID access. There was literally nothing to show where to go, you just have to find it. Go to menu, then find the gear icon, it’s found in there. You would think they’d put in Profile Options under Security. The User Interface of this app is horrible. The Menu has 46 selections, that’s crazy!! And they put profile options way at the bottom. Change the Gear icon to a sign off button. Bring the Profile Options button up on the menu screen. Insert the Face ID and Settings option there. Group your menu options better. Why are purchase returns/refunds in the credit card transaction history shown as negatives and not positives?

If I could give you less than 1 star I would. Whoever does your design updates absolutely should be fired! You can not read what the transactions are. You can not find bill pay and if that’s not bad enough you serious made me a second class citizen in my own banking app by making it so I can not pay bills anymore because I am joint on these accounts. Literally zero improvement and made it harder to use. Not to mention treating me like a second class citizen i mean joint on the account I can not access my statements or pay my bills.

Looks great but can’t find the sign out

The latest version switches your iPad automatically to portrait mode even if you’ve locked it in landscape. Since I exclusively use landscape on my iPad I find this “improvement” extremely annoying.

App had been great until recent change limits password length and just ignores typing past the lint, making it unusable without a new shortened password (and less secure).