Furbo - smartest pet camera

Furbo is a great idea but poorly executed. The ability to remotely monitor your pet via video is spectacular. Unfortunately the software developers devoted too much attention to AI and bungled it creating a Nanny feature. The (so called) Nanny not only gets in the way of Furbo’s primary mission (video monitoring) but provides no demonstrable benefit. Worse yet the app devotes the majority of its communications to selling Nanny subscriptions. We find that the Furbo App frequently locks up waiting for subscription input. There is no graceful exit from these popup adds, instead one must kill the App and restart to use Furbo for its intended purpose. Annoying. My advice is to avoid Furbo in favor of one of the numerous competitors. Most competitors focus on improving the user experience for their core mission. That is providing an elegant means to monitor your pet remotely via video. Further: If the AI Nanny feature was any good Furbo wouldn’t need to use aggravating pop-ups to sell add-on subscriptions.

I’ve had this for a few months now and my dog has shredded multiple blankets and beds without a single notification from the app the AI says she’s just having fun but this is extremely dangerous and deadly. My dog has extreme separation anxiety and I thought being able to track her motions and be notified when something dangerous happens would be good but it turns out having this has made it even more deadly than just a normal security camera. The noises set her off more and the AI is completely useless. Probably will not be renewing my subscription on my subscription only camera and looking into other camera services that can actually track my pet. Please do not waste your time or money on something so dangerous.

I received a Furbo Mini for Christmas, my first Furbo product. I downloaded the app, was prompted to create an account, but when I put in my information and hit submit, I received an error message. I went to the Furbo website and created my account there, including receiving a confirmation email and clicking the link and creating my password. Then I returned to the Furbo app to log in, and it still didn’t work. I attempted to reset my password on the website (where I was currently logged in) in case there was a typo. The website now claims that an account with the email address I am currently logged into the website with does not exist. Not only can I not the Furbo camera since I cannot set it up, but this company is incapable of even handling the setup of a new user account.

why did you turn a totally normal and serviceable product and turn it into another vehicle to force feed ads for your other products and collect data via ai.... while having access to film your house, i mean pet... oh wait...

Furbo used to be great at catching everything on their cameras, but now after updates even the big important things are being missed. My dogs got into a huge fight right in front of the camera and it never picked up the movement or the loud barking to record it. I have no idea what the trigger was because of this useless camera/app.

Do not like the changes. The app was fine without the AI and every time I go in to the app and back out of a video, you have to click 5 different things just to get back to the videos. The changes you have made did not improve the app, it made it worse.

I loved the furbo when we first got it. It was great to check in on our dogs during the day. But this year when the camera stopped connecting to wi-fi, tech support could not help me fix the issue & the solution was to buy the nanny cam subscription & I could purchase a refurbished furbo at a discounted price. My furbo was beyond the one year warranty, but I really hoped for a better solution than this. No guarantee that the one I purchase won’t stop working after spending a lot of money on a refurbished product & nanny cam subscription. Very disappointed not to have my furbo now, but will look for an alternative.

So, I got this as a Christmas gift. It has “disconnected” from the wifi 2 times in a day, and I’m at work now, so I can’t even use it at all today until I get home to try and fix it. It’s not an issue with my wifi. This thing is within 10 feet of my router, and all other devices in my house that are farther away from my router have never had a single issue. I have had to reprogram this thing twice to get it to work. It’s such a cool concept, but if it’s going to disconnect constantly while I’m not home, then it’s pretty much useless.

Very disappointing! After I purchased a year subscription. It’s not my internet, the mini cam works. The treat dispenser doesn’t

Literally wont even let me make an account and I have the camera that requires a subscription