Fuze Mobile

Very unfortunate that my organisation decided to replace a wonderful application Skype with Fuze, extremely slow and takes forever to load initially. very unsupportive during bridge calls for outage.

The app is slow. Calls are fine. But app takes time to load. No notifications at all. It’s embarrassing for a business user who wants messages even if he/she’s not in front of the PC. Please fix this. There are many updates that have come but this hasn’t been fixed at all .

This app is bad, dont let them fool you. My company utilizes this app and it always has issues.

Super slow and delayed with answering /receiving calls. Sometimes you completely miss the call because of the delay. It also is bad with sending notifications (even if it has permission). When you’re calling or answering, the call screen takes forever to pull up resulting in an awkward answering process. I used to have a Microsoft Teams phone extension for work and that was much better but my new company uses this for some reason. Preferred Teams!!

Buggy, bloated, sluggish, obnoxious, and poorly supported.

This app absolutely never gives me call notifications. All I get are missed call notifications AFTER the caller already hung up. What is the point of a phone app that does not send call notifications to your phone? I don’t get it.

I downloaded the app due to the web not working. Deleted same day and following day calls from work are still coming through my cellphone even after I deleted the app!! I need this fixed!

This app worked great for years. Now it takes 18 to 30 seconds to connect a call when one comes in. That’s 18 - 30 seconds after you tap to answer. Too long. I’ve tried resetting the app. Deleted and downloaded new. Checked all settings. My IT will not help with the mobile app and Fuze will not help because it’s an enterprise account.

Unable to change ringtone to a louder ringtone for a louder environment. Custom importable ringtones by MP3 would be an amazing update

Since updating to ios 16, the fuze app is slow to pick up calls, dial out calls, and people think you are talking but takes forever for the phone to connect on my end which makes them think you are not talking. Lot of time wasted having to call back people multiple times.