giffgaff

Double security Oh… I too tired!

The billing side is horrendous I can never update my card and it always makes me re update every month instead of just rolling.

Giff gaff have a MAJOR glitch, if you buy a £25 (always on) it’s meant to slowdown after 80g is used, but instead the data just STOPS working between 8am - 12pm Imagine as Christmas is approaching.. and I rely on my internet that I paid for..and don’t get any notifications to let you know.. I’ve even bought another package a few times believing the data had run out.. Imagine how many ppl this happening to Disgusting behaviour!! I might start a petition.

The app is fine, the network is fine but the login is broken. I can almost never log in via app or even browser. Every time I try it says the credentials are wrong, then get locked out for 30 minutes. Sometimes I need to do something urgently such as renew plan or check allowance and I can’t. I leave this low review in a hope that they’ll fix it.

Very poor

I paid for a plan(£20)and i got no data

The goodybag purchase flow and the auto-topup settings views are seriously inaccessible. Please test and refine the experience for VoiceOver users. Thank you.

Stay away from this useless network. They have zero customer service. All they’ve got are Bots. You are on your own. #UselessAsHell

Can’t log in to the app to cancel my next payment because it’s claiming connection issues on Wi-Fi, 4G and Hotspot. All of which work fine otherwise. Gone to the website and it’s the same. Fix it or I’ll have to contact my bank

I would like to know if you have an email address, because when I have tried to send you a message, I can’t see where I can send It. is not very clear to me. The service is very good except that it is impossible to talk to anybody. Or asking for help. Thank you