GIG LOGISTICS MOBILE

I was assured of getting my shipment today but the day is almost over and I’ve not heard anything from them. I have been trying to reach them through their customer support line but they kept on wasting my call card without any response. High level of unprofessionalism and negligence I will say.

I can’t withdraw funds or pay for a package with it after depositing. My money is stuck in there.

This isn’t a good app at all, I done not recommend for anyone. Okay I can’t withdraw the money on the app, I get that, but to use the app for purchase airtime and it shows I got debited from my wallet for a transaction that was unsuccessful doesn’t even make sense. And there customer service isn’t reliable, cause they would make claim that the situation is being handled when it’s not. That’s quite incompetent. Don’t waste your time or money.

I made an order on the 4th of this month and it was supposed to be picked up on the 5th but till today I haven’t heard from you. Please I need to get a refund thanks

I wouldn’t even give them a star, it’s really not worth it, try other companies this is trash, imagine them telling me my package has been delivered and I haven’t been given any package, their customer care is pathetic they don’t care at all, Telling me my package missed scanning like are you fr!!!! For up to two weeks my package has been in my state(Lagos) but I’ve not received my package yet, Gig your company is trash so try provision store maybe it’ll work for you

Packages has been sent to me through GIG log within Nigeria a few times. Every sender that’s sent a package to me within Nigeria always goes to a nearby branch and register it there and have it sent to me., cool. Now I did an international shipping, it’s been weeks now, my packages has been received weeks ago, my payment of my international shipping fee of $55 has been received and confirmed, and yet, there’s an error regarding clearing that in the GIGGO app thereby, making my package to still be held onto and not delivered. With so many complaints I’ve lodged, this issue is still yet to be fixed. Such a huge frustration.

Don’t use this app for data purchases, you’ll regret your life and everything This app is the most is ridiculous.

Very late pick up

I made a transfer from my bank to fund the app wallet but it never reflected till this minute and it’s more than 24 hours !!!!!! I’ve called the customer care line yet no assistance was provided

I don’t see the point of tracking if one cannot tell where there items being tracked are. You keep seeing “Shipment arrives collation center”, “Shipment departs collation center”, “Shipment arrives collation center” over a period of days without knowing which location is being referenced. If shipment moved to a center in the destination location , it should be clear. I cannot tell where the goods are which makes tracking pointless.