Greyhound: Buy Bus Tickets

I like

The app always changes your chosen arrival date to one day prior one, that’s ludicrous! Also it is not allowed to match a phone number which has more than 10 digits. Currently mine has 11 and what I gonna do now?

I was trying to buy a ticket using Mobile App. But everything went wrong. For example, I was trying to buy a ticket for May, 6. But when I got email confirmation it was May, 5!!! I’m sure, that I chose the right date when I bought it. I had this problem with 3 tickets and I didn’t realize it first. But thank God I noticed that. And I called to Greyhound, but they told me that I need to change ticket for 20$!!! So I lost money because of this app. I will never use it again.

Will never buy greyhound again because of schedule 1002 of Jan 4th. I should be in D.C. two hours ago, and I still in fkn Richmond, with no idea how to handle with this.

I book a bus after long flight but suddenly it was canceled without any reasons. Worst service, dont use it.

The app is streamline and runs smoothly

Genial muy rápido y fácil

Absolutely horrible costumer service, no one picked up, the bus was 1 hour late, i missed my brightline ticket and im currently trying to figure out a refund. Horrible, horrible, this is evil in all kinds of way, wasted my money, time and patience.

Booked a bus ride to Philadelphia that was supposed to leave at 12:01PM this past Friday. I got to the station at 11:30AM. I asked the help desk which gate the bus was leaving from and was instructed to wait at the wrong gate. My friend and I searched for the bus outside but saw all the doors were closed unaware that our bus was already loaded. We over hear someone looking for the same bus but was instructed to go to a different gate. Once we confirmed, we rushed to the correct gate and the bus took off right before our eyes. A MINUTE EARLIER THAN SCHEDULED. When we went to the help desk again they were unapologetic about providing the wrong instructions as well as cruel by insinuating that we would have a chance to get our money back by visiting a different help desk for a refund or voucher to a new bus. No refund was issued and the new help desk called the original one we spoke to confirm the story. It was ultimately a waste of time. They were condescending and made the situation seem like it was no big deal. We won’t be using these services again. Extremely poor experience and had to pay double the money for a new bus ticket loading at a different location as well as expense a cab to get there. I will be be disputing this for services not rendered

The rise was good and on time but the seats were not enough room for my knees. All the other seats were messing around. Some had more room then others, some didn’t.