Healthy Oregon Project

The initial surveys never had me set up a user account so when I received the kit in the mail and went to login, I couldn’t. There is no support option. there is no way to reset password since it doesn’t work. there is no way to sign up for new account.

Used HOP to get free genetic testing and found out I have one of the breast cancer genes. As a result, I had a preventative mastectomy and reduced my risk of getting breast cancer from 60% to 1%. Thank you HOP!

When I try to sign up, in the app, and join the study, i cannot get past the screen for Oregon. It gives me a screen to choose what state I live Iin. When I do, it takes me to another screen that lists Oregon there 3 times. When i choose any of them, nothing happens. I can’t get past that screen to finish registering,

App is useless if you cannot log in.

I never got my results. The app seems dead, no new surveys, nothing really going on, no way to request help or ask for another sample.

I have to contact their customer service every time I want to log in because the app won’t work. Worst app I have ever used in my life.

The app is broken. I got all excited about getting the kit today, only to find out that the app is NOT giving me an option to register the tube. Very disappointed with this government program that is costing the Taxpayers a ton of money. Bet you that Gov. Brown is patting herself on the back for a job well done.

Is Medable no longer supporting this app or OHSU’s research? I have the info and spit tube but cannot log in 😢

This app is an abomination

I downloaded the app, and it asked what state I am in - I checked Oregon then it gave me two suggestions for Oregon, neither of which worked - I could not get past this page on my iPhone on my iPad so I deleted the app.