HUMAX Aura

Nah, it’s not worth the effort to download it. It won’t let me connect my box even tho the darn thing is on and logged onto the same network. Tried it wired and wireless but keep getting told it’s not connected even tho I can check on screen to see it’s very much connected. Think I will live without it. A real failure from Humax, I expected more

Absolute rubbish. Despite uninstalling and reinstalling the App never connects to the box. I keep getting the same error message “Your box must be switched on and connected to the same network as your mobile device”. I am sitting opposite my Aura box using the same WiFi. Contacted Humax only to be told to uninstall and reinstall App. Never replied when I told them I had already done that. They don’t care if the App works or not! Don’t waste your time installing this!

Why can’t I add the box to my iPhone? The app says “No device found”. I’ve tried to set the IP address but it says mine is invalid! What can I do?

I am pretty tech savvy but have found this app absolutely impossible to link to my Aura box no matter what. You should be able to do it via an IP address but the one given on screen from the box will not be accepted by the app and it cannot find automatically. Absolutely hopeless. Who on earth programs these things and does nobody try them. useless?

When I originally got the app I had many of the same problems as other reviewers have stated but my main issue has been the recorder itself. Turning itself off, freezing, and generally being a waste of space. It’s a bit hard to do a fair review of the app when the thing it’s made to control isn’t working properly as well.

Hi. What a load of rubbish. Will not record tv from app, about time this was fixed. Get it sorted and you will get a better rating from me.

It could have been so much better. It initially starts off ok, then playback of recordings starts stuttering until they’re unwatchable. This happens both when streaming them from the box, and when they’re downloaded onto your device. I contacted support in 2023 and they said an update was coming later that year to address the problem, no change for me so far in 2024.

Original: Pointless app. Can connect via web, but app is useless (and gives no help in troubleshooting) Update: Update now works - thanks for sorting out

I have a new Humax Aura 2TB (FVP-4KGTR) which will not connect to the Aura app on my iPhone. I have a MyHumax.net account on my phone and can see my recordings so obviously my phone can communicate with the Aura. However this Aura app will not recognise the Humax box and when I enter the IP address manually, the app asks for the registration code which is immediately displayed on my TV. On entering the app returns “Invalid registration code”. So frustrating since this app cannot have been tested with the latest Aura.

I can’t even get the schedule to work on my actual phone (iPhone 12) let alone pair. I have followed all the instructions and advice and still nothing! Absolutely useless!