IG Trading Platform

Do not allow you to set limit orders within a percentage that they deem realistic (30%) . This has blocked my trading strategy when dealing with volatile instruments. AVOID

IG stands out with its sleek UI, fast execution, versatile account options, the perfect demo accounts to practice strategies and excellent customer service. Highly recommend!

Every time I tried to switch to the demo part of the app to learn more it just instantly crashes and closes the app before I even get chance to get onto the account, I’ve tried 15 times in a row now and every time it just keeps crashing.

What on earth is happening to this app? ‘Login expired’ comes up every time I log in, and then when switching from real to demo, the app just crashes. I love IG, but come on…

Please don’t destroy the functionality to make UI better. Nothing shows up in calendar now, just a blank white screen.

I could never fault IG during my 12 years as a client. However I called customer services yesterday and couldn’t believe I was speaking to an IG employee. Some serious training is badly needed. The app is not as good as it once was and other share apps have caught up and improved considerably. This app is being left behind. Even HL is far superior. They are trying to focus on sharedealing now but avoid. Look at trading 212 or AJB - far superior to this crew. The staff have a high opinion of themselves and are no longer interested in the paying customer. Avoid

The IOS app seem to be broken. As the price changes, the chart is stuck and doesn’t reflect the price, doesn’t refresh. On certain time frames and is intermittent. The IOS app has been getting worse. Seems to be going backwards. Also once you’re verified you should not have to wait 3 days for your funds, should have a wallet to access funds & transfer instantly, nowadays that’s just lazy.

IG Index provides a very basic platform with extremely poor chart support and mediocre execution of trades whereby orders regularly get filled at prices unfavourable to the customer. I have reported to the FCA that IG Index is trading against their clients illegally abusing the information they hold on clients to create long/short squeezes as they have information about margin calls on customer accounts. IG Index customer service is extremely poor with staff being arrogant and with no knowledge of financial markets. Please follow my court cases against the company as I seek to get their licence to operate in the UK revoked by their regulator.

I’ve been a customer for several years, lately things have been going from bad to worse, non of the moving averages worked MA EMA or the centre of Bollinger band, contacted them first time asked for screenshot said they would look into it after a couple of weeks hearing nothing contacted again, same again, contacted third time, said they would escalate the issue that must of been about 4 weeks ago, still nothing, contacted them again saying still waiting for a reply, absolutely nothing back, changed away from the app and logged in directly now the 5 min chart just stops moving, price is still moving but not the chart, you constantly checking to see if it’s displaying the correct price and this is for the FTSE 100 not something obscure, beginning to think they are trying to break you concentration, also, it would keep forgetting your settings like net off force open, something else you had to keep watching. Just moved some of my money out to open account with another broker, if it goes well will close the account. Very disappointing after several years recommending them to other people —-UPDATE: —- Things have improved, they appear to have sorted the problems out at last, Thank you!

The app doesn’t show live prices. The app doesn’t show any prices or anything. Were yesterday and today somebody faked this app?