in.touch 2 edition

If I could give a zero I would! Once you create account app goes straight to add spa and just a connection loop from there absolute junk. I have deleted the app recreated an account . Never been so frustrated and I dont typically have an issue with this type of stuff. Absolutely hate it.

The app and the entire system and app is overpriced garbage. I spent an outrageous amount for a swim spa and it’s 2024 and they can’t get their app to work.

I really like this app, as it helps me keep tabs on the hot tub in our rental property. However, it probably connects about 66% of the time for me. If the connectivity could be fixed, it would be 5 stars for me. The UI could be improved with better explanations of what the buttons do, but I’d be happy if it connected every time.

I have this connected to my 15D. Receiver is 100’ from spa through walls and windows and connects pretty easily. It is nice to turn a cycle on from upstairs when shocking pool etc. This thing could have better features in my opinion, e.g. - I cant imagine adding a visual timer showing how long the pumps have been running or what is remaining would be terribly hard to add? The filter cycle is not very intuitive but thats probably more MasterPools fault.

Not sure which part of the setup is bad, but this assembly of the device, software, and/or app just doesn't work. And the ironic thing is that their error message suggests that it could be no power or Wi-Fi connection at my house??? There is wrong with my internet or electrical power, so please to fix your product

Sure wish I had looked at these reviews before being upsold at the dynasty spa location. App always says error trying again later. Won’t even let you sign in. They need someone that is only dedicated to app design and bug fixes. Cause this one is useless.

The app is worthless. Majority of the time it doesn’t work. Spa companies charge you extra for this feature that isn’t even a feature but a detriment!

Honestly the worst app ever. Rarely does it connect on the first try. It does not effectively control the temperature when you try to raise or lower it. For what you spend to have the equipment on your property, the app should be a five star every day all day.

If I could give this zero stars, I would. In general poor connectivity. Connects maybe 1 time star out of 10. Don’t waste your time or money. So frustrating!!!

When it connects (30% of time) it works pretty well. It is a very convenient app so that’s why it is worth the hassle.