Japan Official Travel App

Amazing all in one app for trip search on routes, transportation, maps, restaurants, hotels, touring experiences…AND emergency alerts, police, fire, hospital, pharmacy, and embassy info!

Feature-rich app that places Japan visitor knowledge in the palm of your hand. Trains, planes, hotels, restaurants and attractions all found here. Takes a bit of a learning curve but intuitive once you have tried it a few times. I use it often as a planning tool and a daily action tool.

Not clear where to reach you (either write or call). Very frustrated and will never buy anything from this APP

Trying to scroll through the "Discover" tab force closes the app rendering it near useless, for me at least. With that, I guess the app is a good starting point with links to other apps and websites that could be useful/helpful; kind of defeats the purpose though, I would think.

Confusing …

This app was the best when I used it in 2018, I did all my train prep ahead of time and checked them while in Japan. Was literally a life saver and had buses, trains, the works! Now it doesn’t function. It lags so bad you can barely switch screens or type if you get to a search bar. I loved this app and will change my review once they have had it function again.

App constantly freezes and shuts down.

This app is trash. I highly recommend you do not use it. The developers of this app need to make it more user-friendly. And also they need to take care of all the bugs and glitches.

I used to love this app. It was convenient and easy to use for my commutes everyday. Recently, the app has completely gone off the rails…it freezes and crashes multiple times on launch, which has resulted in me missing trains. I’m writing this review in hopes that they can fix it, because when it’s working properly, it’s very helpful.

This app is incredibly useful for traveling Japan. Highly recommend.