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I no longer have a way to execute any control through the app, no way to use the location services, etc. Attempting to open the app gives me the loading screen for somewhere between 1 and 15 seconds, then it closes without any further activity.

UPDATE - JAN 2025 - App opens, but won’t connect to my ear buds. Ear buds still connect to my phone and play music, but I can’t change the EQ or other settings now. And no updates to the app since 2022? Did we lose another decent company to a buyout/merger??? ——————————————— I came from the X3/X4 generation, so the Vistas were something I had to get used to. I prefer connected buds for various reasons, but it’s unlikely JayBird will ever produce more, so it’s a moot point. My Vistas are good, but not nearly as loud or bassy as the X3/X4’s. They’re loud, but could be louder. Sometimes either bud has issues connecting to their container for charging, despite wiping down both sets of contact points (in case and on buds). I’m not sure what the issue is, but it’s frustrating. On both the X3/X4s and the Vistas, the right bud has problems staying in my ear, but that’s probably an anatomy issue and not on JayBird. Lastly, and the point of this review, is the maddening inability to turn off any sort of noise cancelling on the buds. You HAVE to have the option of using either active noise cancelling or a form of “noise bypass” that lets ambient noise in… or OFF. Can I get the option to disable noise cancelling or amplification OFF entirely, please? There’s a button combination on the buds that turns the noise cancellation/amplification on and I have randomly turned it on before on accident, which, if I had the option to disable it entirely, wouldn’t be a problem at all. I did not buy these for noise cancellation/amplification, I bought them for music in my ears. Please give us this option WITHOUT having to pick cancellation or amplification.

soooo buggy

Please fix your app, it’s not working

Terrible app for a premium brand. The app rarely connects to my headphones, even when the headphones are actively connected to my phone and playing music. Update: Years later, and this is still a persistent issue.

The buds work great. They’re Comfortable, stay in ears, and the sound is good. However, if you would like the app to open, think again buddy. The app just sits on my Home Screen and doesn’t open. I can’t figure out if I’m in ANC mode or not and I’d like to be able to see that. It is the software version of a paperweight.

This app now won’t open and has drained 40% of my battery in one day.

The app will crash when changing Preset’s. This is a great app, especially when paired with the Jaybird Vista 1’s, but the app crashes when changing preset’s. Hopefully this bug issue gets patched soon. And hopefully Jaybird restocks the Jaybird Vista 1’s, excellent product.

The third time in as many years that I’ve had to reinstall this app because it randomly crashes upon opening.

App will not launch, and now my earbuds won’t work with my phone. For the cost, terrible product.