JOCO - E-bikes for Delivery

You can definitely lose money using there bikes. They use ICON parking for there bike docks. We all know how NYC when it comes down to 24hr service with gates, if they don’t open and there’s space available, most areas won’t open the place then customer service will try to make go further from your location to dock the bike or if it’s full and most of the areas around you are full. They should’ve had a process where they could lock it in the station. Instead they make excuses, there are tracking devices on those bikes so once again no excuse. They will definitely charge you for it, most bikes need repairs they don’t follow up on those rarely. There’s no rewards program or discount for when the bike take time out your day. Meaning your at your delivery location and the bike will refuse to lock simply because most area in manhattan, network blocks the server from the phone to your bike. I had many issue like this, all they will say is for you to try to move the bike you will practically waste 30 mins doing so. Most drivers I see use it is only because there using them to get enough so they could lease the WHIZZ BIKES, which is a better choice in my opinion. If you care about your funds do not use this app get ZOOMO or WHIZZ.

Scammers !

Omg with these new bikes, it feels like I’m flying ‼️‼️

Can’t stress enough how amazing JOCO is. The entire city will be painted orange before you know it. LONG.LIVE.JOCO

I been waiting a week to reset my password and I never get a email like this frustrating

Esta es la APP que más me sirvió para trabajar como delivery, es muy fácil y conveniente para el usuario, en especial la facilidad del cambio de baterías y lo seguro que es al no tener que cargar las baterías en mi casa

This service truly changed my life! I have never been able to make so much money while delivering in one day without owning my own bike. The call center Is extremely helpful- the respond back if I have any issues at all. Really grateful for this app. Will be using this very a long time

I had credits to use, but they deleted them after an update. I sent multiple emails and never got a response. Besides that, the bikes are bad. They barely have any battery in them, a full charged battery lasts maybe 3 hours, the bikes randomly shuts off at times even with a lot of battery left, their gps map of the bikes don’t even update. It’ll show 2/8 bikes available and when you go to the location, there are none. Overall, bad experience with Joco. It’s cheaper to rent a Whizz bike than renting with Joco.

You will spend most of your time at the station waiting to get a battery most of the bikes are broken if there are any bikes to use the staff is nice but the middle management are rude and condescending.

Every day is a new madness, bad bikes, bad costumer service, bad batteries, don’t even wast your time Even though I have 3 days left on my weekly pass , you can take it. Going to Whizz and going with all my friends that I have brought to JOCO. I will check every day to see if you have deleted my review, if you do i will put it back. Scammers!!