KF Rewards

Needs an option to pay cash and upload the receipt. I don’t like being forced to use a credit card. I also tried using the “cancel order” option right after submitting when I realized I ordered from the incorrect location. After I hit the button, the “cancel order” option disappeared, but it didn’t actually cancel the order. I got a call an hour later from the first location that my order was still waiting pickup, after of already reordered from the correct location. Turns out I was still charged, and the cancel order option on the app didn’t work, despite appearing as though it did.

Makes it easy. In and out in 15 seconds.

i couldn’t even get past the set-up page. instead of trying to collect so much personal data, just implement ‘sign-in with apple”—and a more appealing UI—and call it a day.

I was told I had to download the app in order to get rewards points. However, the app threw an error repeatedly and wouldn’t allow me to sign up. I created an account through their website and then went to sign in with an existing account. Same error. This app is completely useless.

I have checked in everytime I purchase kolaches almost everyday. I never get the points I am supposed to. It was working better when it was with Thanx app.

A simple request to reset a password by using “Forgot Password” option gives a OOPS An unknown error occurred error message. How helpful is this for the user? It renders useless… If the app is not finished yet why release it in the first place? If you’re going to deliver an app that will give a bad experience to a customer, you should review your goals prior thinking about even making your own custom app.

To sign up you HAVE to pick your “favorite” location. My favorite location wasn’t listed, so I deleted the app. I’ve included a 5 star rating to trick the algorithm into actually showing my review, but trust me, it’s far from a 5.

It’s not the best rewards app I’ve seen, but it works. I didn’t have my phone number on the account so they couldn’t pull up my account. I updated it and instantly they could find my account. Even the points after purchase were displayed instantly. I like it, hopefully they continue to work on it.