Kidde

The keyboard does not pop up when filling in the questions for adding a device. The only way to enter text is by copying it from another app and pasting it into the Kiddie app. I recommend the developers use the current revision to set up a new device with a new account to identify these issues. I’m surprised this wasn’t fully tested.

You think testing the detectors would be a basic function of the detectors and app ecosystem. Unfortunately when pressing the test button on a detector you will receive a stream of notifications from “unknown” devices (11 detectors in my install though the number of notifications appears to be random). How can the detectors be unknown if “smart” and named? My guess is a very underfunded product team is forced to release incomplete products. I’m now left to wonder if the actual detectors are as pathetic as the software. I would look at other “smart” options if you are interested in a more functional product.

Got the flagship smoke detector with air quality ac4010acsco_w_2581 two years ago. Always struggled to connect and keep connected, finally works now. The air quality data is never tracked or stored, you can only view the momentary level it seems to update about 2-3 times per day based on notifications I get off status changes. Update: i have been looking there daily for over a year, i am connected to wifi and the reading is always up to date but no historical record exists. I would love to send you screenshots of my empty graphs.

I’ve been forced into this ecosystem. Had 3 of these 10 year alarms fail at 4-5-6 years. The app fails to scan the QR code on the latest in the disappointment purchases. Nice part is the alarms all fail at 3 am and wake the whole family up when they do. But hey…the never ending sonar sound is awesome when you get a new one.

The app is very “buggy”, I have to press buttons 15-20 times before it registers it was pressed. Connecting to WiFi and the app says the network password is incorrect even those it is. I COPIED and PASTED the password into the app and it says it’s wrong. DO NOT purchase these products

Got the flagship smoke detector with air quality ac4010acsco_w_2581 two years ago. Always struggled to connect and keep connected, finally works now. The air quality data is never tracked or stored, you can only view the momentary level it seems to update about 2-3 times per day based on notifications I get off status changes.

Why does this app keep logging me out? Notifications are dependent on being logged in and this is why I bought these devices to begin with

Installing the Kidde smoke detector was a breeze, but the accompanying app is a nightmare. Trying to set up my device was an exercise in frustration – I had to resort to using autofill and text scan because the app refused to provide a keyboard for manual input. It's a shame that such a simple task became needlessly complicated due to the app's poor design.

Acknowledging alarms to silence them from the app is broken, as is the ability to change temperature units (only half the places change to Celsius, and the graphs break).

Definitely gets the job done but needs some UI/UX improvements does not feel intuitive at all and needs dark mode. I know a guy!